Client Care Administrator (Homecare)

Comfort Keepers; Dublin; On-site; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Birthday off

Annual leave increase

Work-life balance

Career growth

Job summary

Comfort Keepers in Dublin is seeking a dedicated Customer Service Administrator to join our team in North or South Dublin. You will coordinate client care schedules, communicate with clients, care workers and healthcare professionals, and maintain accurate records in a fast-paced environment.

We offer a rewarding career with opportunities for growth, a supportive team, and competitive salary and benefits. This role suits someone with strong organisational and communication skills, ideally with

Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Experience in a healthcare or customer service role preferred.
• Ability to multitask and manage time effectively.

Responsibilities

• Coordinate and manage client care schedules.
• Communicate effectively with clients, home support workers, and healthcare professionals.
• Ensure clients receive the highest quality of care.
• Handle client inquiries, care plans, and service updates.
• Maintain accurate records and documentation.

Job description

Are you passionate about making a difference in the lives of others? Do you have excellent organisational and communication skills? We are looking for a dedicated Customer Service Administrator to join our dynamic team in North or South Dublin.This role would suit someone with strong customer service skills, ideally gained in a call centre or similar environment handling high volumes of calls and coordinating rosters. You will thrive in a fast-paced setting, think on your feet and prioritise effectively to respond to changing needs. Previous experience in healthcare or homecare would be an advantage but is not essential.What You’ll Do:Coordinate and manage client care schedulesCommunicate effectively with clients, home support workers, and healthcare professionalsEnsure clients receive the highest quality of careHandle client inquiries, care plans, and service updatesMaintain accurate records and documentationWhat We Offer:A rewarding career with opportunities for growthSupportive and friendly work environmentCompetitive salary and benefitsAnnual Leave increased with tenureBirthdays off & more!Work/Life BalanceFriday earlier finish *Requirements:Strong organisational skills and attention to detailExcellent communication and interpersonal skillsExperience in a healthcare or customer service role (preferred)Ability to multitask and manage time effectivelyApply Today! If you’re ready to make a positive impact and help our clients and families receive the care they need, we’d love to hear from you