Care Responder - Dublin northside

Contact Care Ltd; Dublin; On-site; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Competitive salary & travel

Free training CPR/Moving & Handling

Garda vetting covered

Structured rosters

Induction and training

ID badge

Job summary

Contact Care Ltd in Dublin is seeking a Care Responder to join our Northside team. You will provide on-call support across multiple client locations, ensuring continuity of high-quality care while supporting Healthcare Assistants.

The role involves covering shifts, participating in on-call rota, delivering direct care, responding to emergencies, mobility between clients, and onboarding new staff. A strong comms skill and caring nature are essential.

Qualifications

• Minimum 2 years of experience working as a Care Assistant within a community setting.
• QQI/FETAC Level 5 in Healthcare.
• Excellent communication skills in English.

Responsibilities

• Shift & Absence Cover: promptly cover unscheduled absences to ensure continuity of care.
• On-Call Rota: participate in monthly on-call rotation, including one weekend per month.
• Direct Care: deliver high-quality personal and social care per care plans.
• Emergency Response: assist with urgent issues in the field to ensure safety.
• Mobility: travel between client locations across Northside Dublin.
• Mentorship: onboard and support new staff members.
• Compliance & Reporting: document care and report concerns per policies.
• Supervisory Support: assist field supervisors and management as required.

Skills

CPR Certification

Patient Moving & Handling

Excellent communication

Education

QQI/FETAC Level 5 Healthcare

Job description

Who We Are

Contact Care is a home-grown Irish company with an experienced, caring team of healthcare professionals. We are flexible and forward-thinking in our delivery of services, providing high-quality care to both older persons and individuals with disabilities. We are not just another homecare provider; our company has expanded primarily through our excellent reputation among HSE professionals and voluntary organisations. At Contact Care, we are passionate about working alongside individuals and families to find tailored solutions, and we are widely recognised for the high level of support and dedication we bring to our community.

Care Responder – Northside, Dublin

• Location: Northside, Dublin, Ireland
• Employment Type: Full-time, Permanent
• Salary: €30,000 - €35,000 per annum
• Language Requirement: Fluent English

Who We Are

Contact Care is a home-grown Irish company with an experienced, caring team of healthcare professionals. We are flexible and forward-thinking in our delivery of services, providing high-quality care to both older persons and individuals with disabilities. We are not just another homecare provider; our company has expanded primarily through our excellent reputation among HSE professionals and voluntary organisations. At Contact Care, we are passionate about working alongside individuals and families to find tailored solutions, and we are widely recognised for the high level of support and dedication we bring to our community.

Job Overview

Our Care Responders play a vital role in ensuring the continuous delivery of high-quality service to our clients across the Northside of Dublin, while providing essential field support to our Healthcare Assistants.

In this role, you will operate as an "on-call" Healthcare Assistant. Working 5 days a week within structured, set hours, you will cover unexpected staff absences, assist with emergencies, and support the wider team wherever needed. We look after a diverse range of adults in the community, including older persons and individuals with long-term disabilities requiring complex, personal, and social care.

Core Responsibilities

• Shift & Absence Cover: Promptly cover unscheduled staff absences to ensure continuity of care for our clients.
• On-Call Rota: Participate in the monthly on-call rotation, including one weekend per month as required.
• Direct Care: Deliver high-quality personal and social care to clients in strict accordance with their individual care plans.
• Emergency Response: Assist with urgent or unexpected issues in the field to guarantee client safety and wellbeing.
• Mobility: Travel efficiently between client locations across the Northside Dublin area.
• Mentorship: Introduce, shadow, and support new staff members during their onboarding process.
• Compliance & Reporting: Document all care provided and report any areas of concern accurately, following company policies and Health & Safety regulations.
• Supervisory Support: Assist field supervisors and management with daily operational needs as required.

Why Join Us?

• A highly rewarding and supportive working environment.
• Strong leadership and backup from an established network of supervisors and managers.
• Structured rosters with regular, predictable working hours.
• Competitive salary and fully paid travel expenses.
• Free Training: Complimentary Patient Moving & Handling and CPR certification/refreshers.
• Free Garda Vetting: Process covered entirely by the company during your onboarding.
• Clear pathways for professional growth and career progression within the company.
• Comprehensive, free induction and continuous in-house training programs.
• Free official ID badge.

Requirements & Qualifications

• Experience: Minimum of 2 years of experience working as a Care Assistant within a community setting.
• Education: QQI/FETAC Level 5 (or equivalent) qualification in a Healthcare discipline.
• Skills: Excellent communication skills (fluent written, spoken, and reading English is essential).
• Certifications: Current, valid certifications in CPR and Patient Moving & Handling.
• Driving Licence: Must possess a Full, Clean Irish or European driving licence with access to your own vehicle.
• Compliance: Must provide excellent professional and character references and be willing to undergo the Garda Vetting process.

This is a fantastic opportunity to leverage your community care experience and develop advanced skills in a highly supportive environment.