Clerical Officer

Legal Aid Board; Wexford; Sur place; EUR 28 000 - 41 000; Plein temps

Résumé du poste

The Legal Aid Board invites applications for the Clerical Officer position in Wexford Town. Following a competitive process, a panel will be established to fill permanent and temporary posts over the next 12 months.

Salary ranges from €611.75 to €905.60 gross per week, with annual increments; long service increments bring salaries to €934.03 and €958.80 per week. Responsibilities include a variety of clerical duties, customer service, and ICT use.

Qualifications

• Proficiency in Word, Excel and email is required.
• Must be fluent and capable of ICT tasks.
• Able to work with basic IT systems and databases.

Responsabilités

• Provide clerical and administrative support to Board functions.
• Serve as initial contact point for the public and direct to services.
• Maintain high quality records and handle correspondence.
• Use IT daily: word processing, spreadsheets, databases, emails.

Connaissances

Word processing

Excel

Email usage

ICT literacy

Outils

Word processing

Description du poste

The Legal Aid Board is an independent, publicly funded organisation which provides family mediation, civil legal aid & advice and vulnerable witness related services. We are also responsible for the administration of a number of ad hoc criminal legal aid schemes.

Applications are invited for the position of Clerical Officer in Wexford Town.

Following a competition, a Panel will be established from which permanent and temporary positions will be filled in the 12 months following the Panel’s establishment.

The salary for Clerical Officer ranges from €611.75 to €905.60 gross per week via 14 annual increments (which are subject to satisfactory service). Two long service increments, payable after a further 3 and 6 years, bring the salary scale to €934.03 gross per week and €958.80 gross per week

The Key Features of the Role Are:

Clerical Officers in the Legal Aid Board carry out a range of duties which can vary with work assignment. They provide essential clerical and administrative support to the many functions of the Board. Clerical Officers are often the initial contact point for members of the public and can play a crucial role in informing the public about the Board’s services, and in directing them to other agencies that may be able to meet their needs. The Legal Aid Board has two offices in Wexford; one Law Centre and one Family Mediation office.

A Clerical Officer in the Legal Aid Board can fill many different roles including but not limited to;

• General administrative work including; filing, photocopying, answering and making telephone calls, dealing with emails, reception duties, drafting letters
• Supporting line managers and colleagues
• Working as part of a team in delivering services
• Communicating and dealing with clients e.g., responding to queries and providing information via telephone or email
• Providing the highest standards of customer service
• Using Information Technology on a daily basis e.g., word processing, spreadsheets, database, emails and internet
• Maintaining high quality records in a thorough and organised manner
• Checking all work thoroughly to ensure it is completed to a high standard
• Approaching work in a careful and methodical manner, displaying accuracy at all times, even when conducting repetitive work

Clerical Officer Competencies

Candidates should demonstrate the skills and capabilities under the six main competencies identified for this role:

• Teamwork
• Information Management and Processing
• Delivery of Results
• Customer Service and Communication Skills
• Specialist Knowledge, Expertise and Self Development
• Drive and Commitment to Public Service Values

Candidates to be called for interview may be shortlisted on the basis of the information provided in the Application Forms.

Essential Entry Requirements

Candidates must by the closing date of the competition;

• Have the requisite fluency, knowledge, skills and competencies to carry out the role
• Have an appropriate level and experience of relevant ICT skills, e.g., proficiency in Word, Excel and email.
• Be at least 17 years of age
• Fulfil Citizenship, Garda Vetting Clearance and Reference check requirements - further information below
• Ensure that they meet the criteria regarding Public and Civil Service Redundancy, Ill health Retirement Schemes
• Demonstrate the skills and capabilities under the competencies identified for this role.

The Board has family friendly policies and extensive opportunities for further training and education.

Closing date for receipt of applications: Tuesday 27th October 2026 at 4.00pm

The Legal Aid Board is an equal opportunities employer. We promote inclusivity and diversity in the workplace and actively welcome applicants from all backgrounds. If you require accommodations to be made during the recruitment process, please let us know in advance and we would be happy to a