Clerical Assistants (Part-Time) - North Midlands Credit Union

Credit Union; Mullingar; On-site; EUR 25,000 - 32,000; Full time

Job summary

North Midlands Credit Union Limited is seeking Clerical Assistants to support front office, teller, member services and back-office duties across our branch network in Mullingar and surrounding areas.

Responsibilities include handling member transactions, delivering high-quality services and performing administrative tasks while maintaining compliance with policies. A Leaving Certificate is essential; candidates should be prepared to pursue QFA/CUA qualifications.

Qualifications

• Leaving Certificate or equivalent is essential.
• QFA or CUA qualification or willingness to commence studies toward obtaining these on starting.
• Proficiency in ICT skills across Microsoft Office products.
• Excellent verbal and written communications and reporting.

Responsibilities

• Dealing with members courteously across face-to-face, phone, and online channels.
• Conduct teller duties including lodgements, withdrawals, and loan disbursements and balance cash.
• Assist members and provide details on range of services offered by the credit union.
• Handle back-office administrative tasks to support member services and wider team.
• Ensure strict compliance with all credit union policies, procedures, and regulatory requirements.

Skills

ICT skills

Verbal communication

Written communication

Organisational skills

Teamwork

Time management

Discretion

Education

Leaving Certificate

QFA/CUA qualification or studying

Tools

Microsoft Office

Job description

North Midlands Credit Union is a large progressive community based credit union with assets of €568 million and a loan book of €140 million. It has a membership of 70,500 and a branchnetwork across seven offices: Mullingar, Castlepollard, Kinnegad, Rochfortbridge, Lanesboro’, Arva and Longford. Weendeavour to be the most reliable, respected and preferredfinancial institution for our members, providing good value,modern, accessible and tailored products, services and support.

We are seeking to recruit Clerical Assistants who will be responsible for carrying out a wide range of administrative and operational activities that contribute to the effective running of the Credit Union and for providing quality services to members including front office, teller, member services and back office duties across our branch network.

Key Responsibilities include:

• Dealing with members in a courteous, pleasant and professional manner, in thedelivery of a high standard of quality services through various channels includingface-to-face interactions, phone calls, and online platforms.
• Conduct teller duties including processing member transactions such as lodgements,withdrawals, and loan disbursements and balancing your cash position.
• Assisting members and providing details on the range of services offered by the credit union.
• Handle back-office administrative tasks to support member services and the wider team.
• Ensure strict compliance with all credit union policies, procedures, and regulatoryrequirements.

Key knowledge, skills and experience required include:

• Leaving Certificate or equivalent is essential
• In line with Minimum Competency Regulations, candidates should hold a QFA or CUAqualification or be willing to commence studies toward obtaining these upon starting the role.
• Proficiency in ICT skills across various applications including Microsoft Officeproducts
• Excellence in verbal and written communications and reporting
• Ability to use discretion and sensitivity in member contacts
• Excellent organisational skills with demonstrable ability to develop and enhance workpractices
• Ability to work on own initiative and as part of a team while working within the ethos of the Credit Union
• Ability to work to deadlines and targets and can prioritise tasks under pressure
• Well-developed people skills that enhance relationships both internally andexternally with colleagues, members and other stakeholders
• Full clean driving licence and own transport essential

The successful candidate should have the following:

The successful candidates will display a pleasant professional personality, self motivated, trustworthy and demonstrate a commitment to member service. Working hours are across the Credit Union working week Monday to Saturday.

Closing date for applications: Saturday 17th October 2026

North Midlands Credit Union Limited is an equal opportunities employer.

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