Claims Advocate - Commercial Insurance & Settlements

AON; Dublin; On-site; EUR 42,000 - 56,000; Full time

Job summary

NFP, a part of the Aon group, is recruiting a Claims Handler to support its growing commercial insurance team in Ireland. The role covers administration, progression and advocacy on client claims, with advisory input on policy coverage and end-to-end claims handling.

You will handle First Notification of Loss, liaise with insurers and third parties, and provide technical and administrative support to the Broker Account Executive teams.

Qualifications

• Minimum of 2 years’ experience in managing commercial general insurance claims.
• Professional insurance qualification – Minimum APA Qualified.
• Experience of handling Property, Casualty and Motor claims.
• Experience of working in a Commercial Insurance setting.
• Knowledge of Consumer Protection Code regulatory requirements.
• Excellent attention to detail and ability to prioritise workload.

Responsibilities

• Dealing with incoming enquiries from clients, insurers and other third parties in a professional and timely manner.
• Managing client’s claims including advice on cover and indemnity.
• Managing the First Notification of Loss process fast and efficiently to mitigate losses and reduce potential leakage.
• Actively monitoring progress on outstanding claims and provide timely and accurate feedback to clients and Account Executives.
• Liaising with Insurers, Loss Adjusters and other third parties.
• Providing technical and administrative support to the Broker Account Executive Teams to support client relationships and the inception and renewal process.
• Undertake other duties as assigned which are commensurate with the role.
• Dealing with claims on behalf of carriers on a delegated authority basis where agreements are in place.
• Supporting leadership team on the implementation of best practice, process review and continuous improvement projects.

Skills

Commercial insurance claims experience

Property/Casualty/Motor claims

Attention to detail

Prioritising workload

Education

APA Qualified

Job description

NFP, a part of the Aon group, is recruiting a Claims Handler to support its growing commercial insurance team in Ireland. The role covers administration, progression and advocacy on client claims, with advisory input on policy coverage and end-to-end claims handling.

You will handle First Notification of Loss, liaise with insurers and third parties, and provide technical and administrative support to the Broker Account Executive teams.