Checkout Supervisor

Moriarty Group; Skerries, Balbriggan, Palmerstown, Leixlip; On-site; EUR 30,000 - 36,000; Full time

Job summary

A retail grocery company in Ireland is seeking a full-time Checkout Supervisor to manage a busy checkout department. The ideal candidate will have 1-2 years of supervisory experience in a grocery environment, with strong customer service skills and the ability to manage a team. Responsibilities include overseeing daily operations, staff training, and ensuring excellent customer service. Candidates must be flexible to work early and late shifts, as well as weekends.

Qualifications

• 1-2 years of experience supervising a busy checkout department.
• Experience in customer-facing roles is essential.
• Fluent in English, both written and spoken.

Responsibilities

• Manage day-to-day operations of the checkout department.
• Supervise a team of checkout staff.
• Ensure customer queries are addressed.
• Support staff training and development.

Skills

Supervision

Customer service

Team management

Multi-tasking

Communication skills

Organisational skills

Problem-solving

Tools

Till/cash register system

Job description

Checkout Supervisor Opportunity at Moriarty’s Super Valu, Skerries, Co. Dublin.

The Moriarty Group is an Irish owned company involved in both the Retail Grocery and Hospitality Industries. The company’s portfolio currently comprises of three large Super Valu Supermarkets in Balbriggan and Skerries in North County Dublin and Palmerstown, Dublin 20. The company also owns two 4* Hotels, the Bracken Court Hotel, Balbriggan, North County Dublin and the Courtyard Hotel, Leixlip, Co. Kildare. The company currently employee’s approximately 550 people.

The Moriarty Group of Super Valu's are 3 of the largest Super Valu stores in the Dublin area. We are currently seeking to recruit an experienced Checkout Supervisor to join our checkout management team in our Palmerstown Store.

If you have a minimum of 1-2 years’ experience supervising a busy checkout department within a fast-paced retail grocery environment and if you share our passion and enthusiasm for customer care this could be an excellent opportunity for you.

The Role:

This is a full-time position, working an average of 40 hours per week, 5 days over 7 to include weekdays, weekends, and public holidays (candidates must be available to work a mix of both early and late shifts).

Main Duties:

• Work in conjunction with the checkout manager and supervisory team on the day to day management of this busy checkout department.
• Ensuring the smooth running of the department while on duty.
• Supervision of a team of up to 8/10 people when on duty (15-20 people in total on Checkout Team).
• Ensuring all staff have the tools required to complete their role.
• Covering the customer service desk by assisting customers with questions/queries.
• Overseeing the store end of the home delivery service.
• Ensuring that all legislation relevant to the department is adhered to.
• Staff training and development.
• Stepping in to cover a till point at busy times (if and when needed) or on days when you are not on supervisory shifts.
• Assisting the store manager in other areas of the store if/when required.

Requirements:

• Must have at least 1-2 years’ experience as a checkout supervisor within a busy retail grocery environment.
• Previous experience working within a Super Valu/Centra property would be desirable but is not essential.
• Must be experienced in using a till/cash register system.
• Must be able to remain calm in a busy environment.
• Must have experience in a front-line role – looking after customers.
• Must have strong people management skills.
• Must be fluent in the English Language both written and spoken.
• Must be able to multi-task.
• Must have strong communications skills.
• Must have strong organisational skills.
• Must have staff training & development experience.
• Must be able to work as part of a team and on own initiative.
• Must be available for early starts (8.00am), late finishes (9.00pm) and weekend work.