Catering Assistant full-time ¦ Fermoy

Supermacs; Cork; Hybrid; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Subsidised meals on shift

Team incentives

Flexible shifts

Career growth

Job summary

Supermac's Fermoy is seeking full-time Catering Assistants to deliver warm, friendly service across all restaurant areas. You will follow safety guidelines, support food preparation and storage, and help maintain a clean, welcoming environment.

The role emphasizes teamwork, professionalism, and a flexible approach to shifts in a fast-paced setting. Candidates should be available for weekdays and weekends, with a passion for guest satisfaction.

Qualifications

• Deliver great Customer Service on every shift.
• Follow all safety guidelines and maintain a clean, safe working environment.
• Maintain incredibly high standards.
• Enjoy working in a team and be flexible across all restaurant areas.

Responsibilities

• Provide warm, friendly service to customers.
• Operate in all areas of the site in line with company standards.
• Follow training in food preparation, production and storage.
• Assist with cash handling procedures as directed by management.
• Maintain professional appearance in uniform and personal presentation.

Skills

Customer service

Teamwork

Flexibility

Communication

Job description

You are here: Home / Job / Catering Assistant full-time ¦ Fermoy

Supermac's Fermoy currently requires full-timeCatering Assistants. Candidates must be flexible with their working hours.

JOB PURPOSE:

The Catering Assistant ensures top-quality service and cleanliness at Supermac’s, Papa John\'s, SuperSubs, Mac\’s Deli, Bewley\’s Barista & Spar. They engage with customers, staff, and management in a friendly, efficient manner, following training and handbook standards. The role aims to provide a welcoming experience across all areas, meeting customer needs and maintaining a clean environment. Flexibility in cooking, serving, and cleaning ensures every customer enjoys a great visit.

THE JOB:

• Treating our customers to warm and friendly service every time they visit the site.
• Working in all areas to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
• Working as part of a team, treating all staff and management respectfully, in all areas as required.
• Following company guidelines/training in all aspects of food preparation, production, and storage.
• At all times, portraying a professional image, both on and off the premises.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• In relation to cash handling, ensure correct procedures are followed as directed by management.
• Ensuring uniform and personal appearance complying with company guidelines.
• Flexibility to work in all areas of the site as requested by the Manager
• Constantly putting the customer first, whether first thing in the morning or last thing at night.
• Handle complaints and incidents effectively, passing them on to the Supervisor/ Manager.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• Keep lobby area and customer toilets clean and tidy at all times.

WORK ENVIRONMENT:

Fast-paced “non-stop” environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, and quantity of staff. Teamwork is essential to ensure the procedure runs smoothly in all areas, and communication flows.

What you can expect:

• Competitive rate of pay
• Subsidised Meals on shift
• Team incentives
• A flexible working environment
• A career, not just a job!
• A company in growth with a clear vision, amazing culture & great people

Requirements:

• Deliver great Customer Service on every shift
• Follow all safety guidelines, doing your bit to ensure a clean and safe working environment
• Have incredibly high standards
• Love to work in a team
• Flexibility to work in all areas of the restaurant

The successful candidates will have a good outgoing personality, enjoy dealing with the public, and be fully available to work weekdays and weekends.

Only candidates who currently have the legal right to work in Ireland will be considered.