Catering Assistant ¦ Eyre Square, Galway

Supermacs; Galway; Hybrid; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Subsidised meals on shift

Team incentives

Flexible working environment

Career growth

Job summary

Supermac's Eyre Square in Galway is hiring Catering Assistants (full and part-time). The role emphasizes warm customer service, adherence to safety standards, and operating across all site areas with a focus on a clean, welcoming environment.

Ideal candidates are upbeat, reliable and able to work weekdays and weekends across multiple shifts, with aProfessional image and strong teamwork. Subsidised meals and flexible hours are offered in a fast-paced setting.

Qualifications

• Excellent customer service skills and a friendly approach.
• Ability to work in a fast-paced environment and maintain standards.
• Willingness to follow safety guidelines and company procedures.

Responsibilities

• Provide warm, friendly service to customers in all areas of the site.
• Follow company guidelines for food preparation, production and storage.
• Work as part of a team and treat staff with respect.
• Maintain cleanliness in lobby, toilets and work areas.
• Assist with cash handling following management directions.
• Contribute to increasing customer numbers and sales daily.

Skills

Customer service

Teamwork

Communication

Job description

You are here: Home / Job / Catering Assistant ¦ Eyre Square, Galway

Catering Assistant ¦ Eyre Square, Galway

Supermac's Eyre Square is seeking full and part-time Catering assistants.

JOB PURPOSE:

The Catering Assistant ensures top-quality service and cleanliness at Supermac’s, Papa John's, SuperSubs, Mac’s Deli, Bewley’s Barista & Spar. They engage with customers, staff, and management in a friendly, efficient manner, following training and handbook standards. The role aims to provide a welcoming experience across all areas, meeting customer needs and maintaining a clean environment. Flexibility in cooking, serving, and cleaning ensures every customer enjoys a great visit.

THE JOB:

• Treating our customers to warm and friendly service every time they visit the site.
• Working in all areas to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
• Working as part of a team, treating all staff and management respectfully, in all areas as required.
• Following company guidelines/training in all aspects of food preparation, production, and storage.
• At all times, portray a professional image, both on and off the premises.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• In relation to cash handling, ensure correct procedures are followed as directed by management.
• Ensuring uniform and personal appearance, complying with company guidelines.
• Flexibility to work in all areas of the site as requested by the Manager
• Constantly putting the customer first, whether first thing in the morning or last thing at night.
• Handle complaints and incidents effectively, passing them on to the Supervisor/ Manager.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• Keep lobby area and customer toilets clean and tidy at all times.

WORK ENVIRONMENT:

Fast-paced, non-stop environment. At times physically demanding due to business needs, staffing levels, and quality requirements. Teamwork is essential to ensure operations run smoothly across all areas, with clear and consistent communication

What you can expect:

• Competitive rate of pay
• Subsidised Meals on shift
• Team incentives
• A flexible working environment
• A career, not just a job!
• A company in growth with a clear vision, amazing culture & great people

Requirements:

• Deliver great Customer Service on every shift
• Follow all safety guidelines, doing your bit to ensure a clean and safe working environment
• Have incredibly high standards
• Love to work in a team
• Flexibility to work in all areas of the restaurant

The successful candidates will have a good outgoing personality, enjoy dealing with the public, and be fully available to work weekdays and weekends.

"Only candidates who currently have the legal right to work in Ireland will be considered."