Catering Assistant

The Wright Group; Ireland; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Meals on Duty

Training and development

Competitive salary

Discounted airport shopping

Employee Recognition Awards

Discount in sister properties

Garda Vetting subject

Job summary

The Wright Group is seeking a Full Time Catering Assistant to join our team at Terminal 1 Dublin Airport. This role operates on a shift pattern starting around 3am, with 5 days over 7.

You will be part of a hospitality portfolio delivering high standards of guest service across food halls and bars. Ideal candidates will deliver friendly service, maintain product knowledge, and work efficiently in a fast-paced environment while upholding the company’s presentation standards and undergoing

Qualifications

• Excellent communication skills.
• A desire to provide a consistently high standard of customer service.
• The ability to multi-task in a fast-paced environment.
• Flexibility with regards to hours.
• A good command of the English Language.
• Impeccable self-presentation.

Responsibilities

• Provide excellent, friendly and courteous service to all guests.
• Ensure guests are acknowledged and warmly welcomed to the food hall and bar.
• Maintain knowledge on menu offerings, wine, beverages and promotions.
• Serve Food & Beverage products efficiently and in line with brand standards.
• Prepare and set-up food hall, bar and F&B areas before and after service.
• Participate in internal training and maintain a positive professional attitude.

Skills

Excellent communication

Customer service

Multi-tasking

Flexibility

English proficiency

Impeccable presentation

Job description

We are currently has excellent opportunities available for a Full Time Catering Assistants to join our team in Terminal 1 Dublin Airport.

As we are based in Dublin Airport, we work based on shift work. You will be expected to work from 3am for some shifts. You must be available any day per week, 5 days over 7.

Purpose

To provide a high standard of customer care by ensuring the smooth, efficient running of the food hall and bar operations. Provide all guests with a consistently high standard of service by ensuring a warm welcome, delivery of accurate and efficient orders and the attention to detail that ensures maximum guest satisfaction.

Role and Key Responsibilities

To provide excellent, friendly and courteous service to all guests.

To ensure that guests are acknowledged and warmly welcomed to the food hall and bar.

To maintain a high level of knowledge on product offerings; including menu's, wine's, hot and cold beverages, and promotional products.

To ensure that all Food and Beverage products are served efficiently and in accordance with the Marqette's high standards of presentation.

To ensure that the food hall, bar and all food & beverage areas are properly prepared and set-up prior to and after service.

To participate in all relevant internal training.

To maintain a positive, friendly and professional attitude with both guests and your colleagues.

The ideal candidate for this position will have:

• Excellent communication skills
• A desire to provide a consistently high standard of customer service
• The ability to multi-task in a fast-paced environment
• Flexibility with regards to hours
• A good command of the English Language
• Impeccable self-presentation

Benefits package

• Competitive salary
• Meals on Duty
• Provision of internal and external training and development
• Discount in sister properties
• Employee Recognition Awards
• Discounted airport shopping

• Employment is subject to Garda Vetting.*

The Wright Group are an award winning F&B hospitality portfolio that build unique 'out-of-the-box' brands for all of life's celebrations and the moments that matter.

Our venues provide a space for people to connect, have fun and feel welcomed.

Established in 1996, we now employ over 700 people through our collection of over 24 Restaurants, Bars, Food Halls, Cafes, Event Spaces & Convenience Retail.

Our mission is to always convey passion for the products and services we offer and to consistently deliver the best experience to our customers.

Our vision is to deliver customer satisfaction, provide timely, responsive service with integrity, simplicity and a passion for excellence, while exceeding our customers' expectations.

Our values are influenced by our vision which are disrupting norms with creative thinking, by delivering new concepts and experiences with passion and consistency. Striving to be consistently better than the competition, while listening to our colleague's feedback.