Catering Assistant

Apleona Ireland; Clonmel; Sur place; EUR 17 000 - 22 000; Temps partiel

Résumé du poste

Apleona Ireland is seeking a Catering Assistant to be based in Clonmel, Tipperary. The role runs Mon-Fri, 25 hours per week, with shifts from 13:30 to 22:00 on some days.

You will work in a team to serve customers, handle food displays, and assist with hospitality and event catering while following HACCP and safety procedures. This position requires reliable, punctual staff with good communication and a customer-focused approach.

Qualifications

• Experience in catering, hospitality or customer-facing environments.
• Basic knowledge of food hygiene and food safety practices.
• Strong communication and teamwork abilities.
• Flexible to varying operational requirements.

Responsabilités

• Serve customers in a professional, friendly and efficient manner.
• Assist with replenishment of food displays, counters and service areas.
• Operate tills and cashless payment systems as required.
• Assist in preparation and service of hospitality and event catering.
• Ensure food is stored, handled and displayed safely at all times.
• Assist with food preparation such as salads, sandwiches, vegetables and desserts as directed.
• Provide excellent customer service and respond to requests courteously.
• Promote a welcoming dining environment and report feedback as needed.
• Follow HACCP, food safety, hygiene and allergen management procedures.
• Maintain cleanliness across kitchen, service, dining and storage areas.
• Wash utensils and catering equipment; follow cleaning schedules.
• Dispose of waste appropriately and support waste reduction initiatives.
• Collaborate with colleagues for smooth catering operations.
• Assist with deliveries, stock rotation and FIFO storage.
• Support stock counts and inventory as requested.
• Attend training sessions and team meetings; undertake other duties as required.

Connaissances

Customer service

Teamwork

Communication

Punctuality

Attention to detail

Flexibility

Description du poste

We are currently recruiting for a Catering Assistant to be based in Clonmel, Tipperary.

Working Pattern: Monday to Friday, 25 hours per week.

Mon-Thu from 13.30-18.30 , Fri 17:00-22:00

Main Duties and Responsibilities

• Serve customers in a professional, friendly, and efficient manner.
• Assist with the replenishment of food displays, counters, and service areas throughout service periods.
• Operate tills, cashless payment systems, and employee cashless card systems as required.
• Assist in the preparation and service of hospitality and special event catering when required.
• Ensure food is stored, handled, and displayed safely and appropriately at all times.
• Where necessary, assist with the preparation of food items, including salads, sandwiches, vegetables, desserts, and other menu offerings as directed Supervisor/Head Chef/Manager
• Provide excellent customer service and respond courteously to customer requests and queries.
• Promote a welcoming and positive dining environment for all customers.
• Report customer feedback, complaints, or concerns to the Head Chef, Manager or Supervisor.
• Follow all HACCP, food safety, hygiene, and allergen management procedures.
• Ensure food holding, storage, and refrigeration temperatures are checked and maintained as instructed.
• Report any food safety concerns, damaged products, or non-conformances immediately.
• Adhere to all company health and safety policies and site procedures.
• Maintain cleanliness and hygiene standards throughout kitchen, service, dining, and storage areas.
• Wash utensils, cookware, crockery, and catering equipment as required.
• Follow cleaning schedules and complete assigned cleaning duties.
• Ensure workstations are kept clean, tidy, and organised throughout the shift.
• Dispose of waste appropriately and support food waste reduction initiatives.
• Work collaboratively with colleagues to ensure smooth catering operations.
• Assist with deliveries, stock rotation, and storage of goods using FIFO (First In, First Out) principles.
• Support stock counts and inventory activities as requested.
• Attend training sessions and team meetings as required.
• Undertake any other reasonable duties requested by management.

Qualifications and Experience

• Previous experience in a catering, hospitality, food service, or customer-facing environment is desirable.
• Basic knowledge of food hygiene and food safety practices.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Strong organisational skills and attention to detail.
• Reliable, punctual, and professional in approach.
• A customer-focused attitude with a willingness to help others.
• Flexibility to support varying operational requirements.