Care Manager

Dovida; Kilmacanogue; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Work life balance

Car mileage

Job summary

Dovida is seeking a Care Manager to lead in-home care services across Ireland. You will conduct consultations, develop care plans and ensure high standards of client care across our caregiver network.

You will collaborate with healthcare professionals, supervise carers, perform QA visits and support families while maintaining compliance with HSE and ISO standards.

Qualifications

• 2-3 years of experience in home care or senior care.
• Computer literacy is required.
• Full, clean driver's license and access to own car.

Responsibilities

• Conduct consultations and prepare care plans.
• Perform risk assessments in clients' homes and mitigate risks.
• Monitor and manage client and caregiver concerns.
• Carry out QA visits, develop/review care plans, and handle enquiries.
• Ensure care aligns with standards and liaise with family and health professionals.
• Mentor and supervise a large team of caregivers.
• Develop client relationships and coordinate with healthcare teams.
• Report to senior management on clinical issues.
• Participate in clinical audits and support management as needed.

Skills

Home care experience

Computer literacy

Job description

With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year.

In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country.

Dovida’s‘Circle of Care’philosophy ensures it fulfils its promise:Your Life, Your Way.

Education/Experience Requirements:

• 2-3 years’ experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
• Computer literacy skills is a must.
• You will be required to have a full clean driver's licence and access to your own car.

The Care Manager will be responsible to:

• Conduct consultations and prepare care plans.
• Conduct risk assessments in the home and mitigate any risks
• Monitor, mediate and manage both client and Caregiver concerns and issues.
• Carrying out Quality Assurance (QA) visits in client homes, developing and reviewing care plans for clients and conducting service enquiries and care consultations as needed.
• Through the QA visits, ensure client care plan is in line with their care needs, following up with family and healthcare professionals as appropriate.
• Ensuring the care being delivered in client’s homes is meeting HCCI, ISO & Franchise Standards, local policies and the requirements of the Health Service Executive (HSE)
• Caregiver Supervisions to be kept up to date.
• Mentoring and supporting a large team of Caregiver to carry out their roles effectively.
• Develop and maintain client relationships and client family/ caregiver relationships. - Build networks and enhance existing relationships with health care professionals and multi-disciplinary teams in hospitals and various community settings
• Report and consult with senior management on clinical issues as appropriate.
• To participate in clinical audit as identified by the organization.
• Assist with other duties as delegated by the Management Team.

What you’ll get

• Work Life Balance career
• Car Mileage

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We are an equal opportunities employer and are committed to providing reasonable accommodation throughout the recruitment and selection process. If you require any adjustments, please let us know and we will work with you to support your application.