Café Supervisor

Sheraton Athlone hotel; Leinster; On-site; EUR 26,000 - 35,000; Full time

Benefits offered by this job

Meals on duty

Leisure facilities access

Employee recognition & progression

Training & development

Discounted hotel rates

Job summary

The Sheraton Athlone Hotel is seeking a Cafe Supervisor for Harvest Homemade Cafe in Athlone. You will lead and motivate the cafe team to deliver outstanding service, ensuring every guest enjoys a memorable experience.

The role requires weekday and weekend flexibility with 30 hours or more per week throughout the year. 1-2 years' supervisory experience in F&B or cafe, a passion for hospitality, strong leadership, and excellent communication are preferred.

Qualifications

• 1-2 years' supervisory experience in a food and beverage or cafe environment (preferred).
• Genuine passion for hospitality and customer service.
• Strong leadership skills and the ability to work efficiently under pressure.
• Excellent communication skills and a positive, approachable manner.
• Energetic, reliable, and a true team player.

Responsibilities

• Lead, train, and motivate cafe team members to deliver consistently high standards of service.
• Ensure the cafe is presented to the highest standards of cleanliness and organisation.
• Maximise sales opportunities and contribute to the cafe's success.
• Uphold all hotel policies, including HACCP and cash handling procedures.
• Maintain a warm, welcoming atmosphere for guests and colleagues alike.

Skills

Supervisory experience

Customer service

Leadership

Communication

Job description

Are you passionate about delivering exceptional guest experiences and leading a vibrant team? The Sheraton Athlone Hotel is seeking a dedicated Cafe Supervisor to join our Harvest Homemade Cafe. This is a fantastic opportunity to be part of a dynamic team in one of Ireland's premier hotels, right in the heart of Athlone.

About Us

At the Sheraton Athlone Hotel, we pride ourselves on fostering a supportive and inclusive workplace where every associate is valued. As part of Marriott International, we are committed to the highest standards of hospitality and associate wellbeing. Our team is at the core of everything we do, and we strive to create an environment where you can grow and thrive.

The Role

As Cafe Supervisor, you will support the management team in the smooth day-to-day running of the Harvest Homemade Cafe. You will lead and motivate your team to deliver outstanding customer service, ensuring every guest enjoys a memorable experience. This role requires flexibility, with availability to work weekdays and weekends, 30 hours or more per week throughout the year.

Key Responsibilities

• Lead, train, and motivate cafe team members to deliver consistently high standards of service.
• Ensure the cafe is presented to the highest standards of cleanliness and organisation.
• Maximise sales opportunities and contribute to the cafe's success.
• Uphold all hotel policies, including HACCP and cash handling procedures.
• Maintain a warm, welcoming atmosphere for guests and colleagues alike.

About You

• 1-2 years' supervisory experience in a food and beverage or cafe environment (preferred).
• A genuine passion for hospitality and customer service.
• Strong leadership skills and the ability to work efficiently under pressure.
• Excellent communication skills and a positive, approachable manner.
• Energetic, reliable, and a true team player.

Why Join the Sheraton Athlone Hotel?

• Competitive salary.
• Meals while on duty.
• Complimentary access to our state‑of‑the‑art leisure facilities.
• Employee recognition and reward programmes.
• Ongoing training, development, and career progression opportunities.
• Discounted rates for over 10,000 Marriott hotels in 146 countries and territories worldwide.
• Employee assistance and wellbeing programmes.
• Convenient location in the centre of Athlone, with free on‑site parking when rostered and excellent public transport links.

At the Sheraton Athlone Hotel, we believe in nurturing talent and promoting from within. Join us and become part of a supportive team where your contribution is truly valued.

As part of the Hodson Bay Group‑proudly holding Gold certification in Failte Ireland's Employer Excellence Programme, Silver accreditation from Investors in Diversity, and recently recognised as one of Ireland's Happiest Workplaces for 2025 in association with The Sunday Times‑the Sheraton Athlone Hotel is committed to fostering a culture of growth, opportunity, and continuous development for driven and ambitious team members.

We prioritise fostering a people‑centric culture where mutual respect and trust create a thriving work atmosphere.

Hodson Bay Group is an Equal Opportunities Employer committed to creating an inclusive and diverse workplace. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. If you require any accommodation or support, please contact our HR team and we will be happy to make the necessary arrangements