Café Operations & Team Leader

ANGLESEY EMPLOYMENT AGENCY PTE. LTD.; Dublin; On-site; EUR 35,000 - 52,000; Full time

Job summary

COZE+ PRIVATE LIMITED is seeking an experienced Café Manager to oversee daily café operations and lead a team focused on delivering exceptional coffee and service. The role emphasizes maintaining beverage quality, staff development and efficient inventory management.

You will implement SOPs, manage schedules, monitor service speed and customer satisfaction, and drive improvements across all café functions to support business performance.

Responsibilities

• Oversee day-to-day café operations ensuring smooth, professional service.
• Develop and implement SOPs for café operations, beverage prep and customer service.
• Monitor service workflow, order accuracy and speed of service.
• Maintain high standards of cleanliness, food safety and workplace hygiene.
• Recruit, train and develop baristas and café staff; create staff schedules.
• Conduct coaching and performance evaluations; establish training programmes.
• Maintain standards for specialty coffee preparation and beverage quality.
• Oversee coffee calibration, espresso extraction, brewing methods and milk texturing.
• Conduct regular quality checks to ensure beverage consistency.
• Assist in developing new beverages, seasonal offerings and product standards.
• Monitor inventory, purchasing, supplier performance and stock control.
• Improve customer service and handle complaints professionally.
• Track sales, costs and overall business performance; suggest operational improvements.
• Identify opportunities to enhance café products, services and processes.
• Prepare regular reports and support management with resource needs.

Job description

COZE+ PRIVATE LIMITED is seeking an experienced Café Manager to oversee daily café operations and lead a team focused on delivering exceptional coffee and service. The role emphasizes maintaining beverage quality, staff development and efficient inventory management.

You will implement SOPs, manage schedules, monitor service speed and customer satisfaction, and drive improvements across all café functions to support business performance.