Store Team Lead - Coffee & Customer Experience

Costa; Galway; Hybrid; EUR 30,000 - 37,000; Full time

Benefits offered by this job

Complimentary barista-made coffee on…

Employee discounts across all Costa;店舗

Ongoing training and development

Opportunity to progress into mana g e?

Job summary

Costa Coffee Ireland & Northern Ireland is seeking a Team Leader for our Oranmore store. You will lead daily shifts, ensure superb coffee quality, and deliver unbeatable customer experiences with your team.

We value reliability, leadership, and a passion for coffee. The role offers full-time, permanent hours, a fully flexible schedule, ongoing training, and clear progression into management within a supportive café environment.

Qualifications

• Customer service excellence and clear communication with customers
• Maintaining high quality standards and attention to detail
• Ability to work well in a team and take initiative

Responsibilities

• Open and close the store safely and on time
• Lead shifts and support colleagues to deliver great experiences
• Train new staff and uphold cleanliness and safety standards
• Drive high standards and consistency across shifts
• Engage with customers to ensure a memorable Costa Coffee experience

Skills

Customer Service & Communication

Attention to Detail

Teamwork & Initiative

Job description

Costa Coffee Ireland & Northern Ireland is seeking a Team Leader for our Oranmore store. You will lead daily shifts, ensure superb coffee quality, and deliver unbeatable customer experiences with your team.

We value reliability, leadership, and a passion for coffee. The role offers full-time, permanent hours, a fully flexible schedule, ongoing training, and clear progression into management within a supportive café environment.