Daytime Cafe Supervisor & Barista Leader

FIC Ventures Ltd; Galway; On-site; EUR 21,000 - 22,000; Full time

Benefits offered by this job

Daily food allowance

Tips

Bonus pay

Staff events

Employee discount

Job summary

FIC Ventures Ltd is seeking a restaurant supervisor to work with our restaurant manager in the day-to-day running of our cafe and ensuring customers receive the best possible customer service. Day time hours only, rostered 5/7.

You will coordinate service between restaurant and kitchen, oversee front-of-house operations, supervise floor staff to maintain the highest standard of service, manage stock levels and assist with weekly rosters.

Qualifications

• The candidate must have excellent customer skills.
• Experience in a similar supervisor or management role.
• Coffee experience and understanding of equipment; training will be provided.
• Ability to work as part of a team and be flexible with hours.
• Ability to work on own initiative and multitask in a fast-paced environment.

Responsibilities

• Ensure appropriate levels of customer service at all times.
• Coordinating service between restaurant and kitchen.
• Oversee all front of house operations.
• Supervising floor staff to ensure the highest standard of service.
• Maintain quality control for all food and beverages served.
• Maintain and supervise cleaning schedule.
• Ensuring stock levels are high.
• Taking food and drink orders.
• Serving food and hot beverages.
• Ensure team compliance with health, safety, sanitation standards.
• Assist with and carry out training of staff to ensure we maintain consistency of required standards.
• Support team members in handling guest inquiries and requests and in resolving customer complaints.
• Highlight issues to management and make improvements accordingly.
• Work with management on weekly rosters.

Skills

Customer service

Supervisory/management

Coffee equipment experience

Team player

Flexible hours

Initiative

Multitasking

Friendly demeanor

Tools

Coffee equipment

Job description

FIC Ventures Ltd is seeking a restaurant supervisor to work with our restaurant manager in the day-to-day running of our cafe and ensuring customers receive the best possible customer service. Day time hours only, rostered 5/7.

You will coordinate service between restaurant and kitchen, oversee front-of-house operations, supervise floor staff to maintain the highest standard of service, manage stock levels and assist with weekly rosters.