Business Excellence and Transformation Manager

Recruitment by Aphex; Blanchardstown; On-site; EUR 90,000 - 130,000; Full time

Job summary

AO is seeking a Business Excellence Manager in Ireland to transform capabilities, optimise processes, and foster a culture of performance improvement across the organisation.

You will lead global standards for operational processes, coach cross-functional teams in lean leadership, and drive digital tools integration to streamline workflows and enable data-driven decision making. This is a senior role focused on strategic impact and scalable change.

Qualifications

• Bachelor's degree in science, engineering, business or related field.
• Master's degree or equivalent experience preferred.
• Lean Six Sigma Black Belt, PMP, Change Management, or Strategic Management certifications desirable.
• Power BI proficiency required.
• Minimum 3 years of strategy and business excellence program delivery in a complex, matrixed organisation.

Responsibilities

• Lead strategic projects to drive operational excellence and process transformation.
• Develop global standards for operational processes and promote continuous improvement.
• Coach cross-functional teams in lean leadership and change management.
• Manage maturity assessments and strategy deployment.
• Oversee digital transformation initiatives and reporting.

Skills

Decision-making

Communication

Cross-functional collaboration

Analytical thinking

Problem solving

Education

Bachelor's degree in science, engineering, business, or a related field

Master's degree or equivalent experience

Tools

Power BI

Job description

Purpose

The Business Excellence Manager will play a crucial role in transforming capabilities, optimising processes, and cultivating a culture of performance improvement. This leader will spearhead strategic projects that drive operational excellence, digital innovation, and end-to-end (E2E) process transformation, ensuring scalability and resilience for future challenges.

They will develop and implement global standards for operational processes while coaching and building capabilities across cross-functional teams to promote continuous improvement and lean leadership. As a change agent, they will integrate digital tools and strategies to streamline workflows and foster innovation, aligning initiatives with organisational goals and enhancing AO's productivity.

The ideal candidate will possess a strong background in leading project management and strategic process improvements, with an emphasis on developing a robust culture of operational excellence and efficiency.

As a Business Excellence Manager at you will have the opportunity to lead initiatives that enhance our operational capabilities, ensuring we meet our strategic ambitions and continue to transform the lives of patients globally.

Responsibilities

Technical Pillar:

• Support Delivery Supply Efficiency Strategy: Lead initiatives to enhance supply chain efficiency, implementing strategies to optimise resource allocation and minimise waste.
• Continuous Improvement: Drive a culture of continuous improvement by implementing Lean methodologies and ensuring teams are equipped with the tools and knowledge for ongoing enhancements.
• Standardised Work and Problem Solving: Orchestrate and adapt standardised work processes, ensuring consistency and quality across operations. Facilitate problem-solving workshops to foster innovation and efficiency.
• Value Stream Management: Conduct value stream mapping to identify bottlenecks and inefficiencies. Implement improvements that enhance workflow and product delivery.
• Design for Six Sigma and Certification: Support the deployment of Design for Lean/Six Sigma methodologies to ensure high standards of product and process excellence.
• Metrics and Performance Management: Develop and implement metrics that accurately measure performance. Use data-driven insights to guide strategic decisions and improvements.
• Digital Tier Management: Oversee digital transformation projects, integrating advanced digital solutions to streamline processes and improve decision-making capabilities.
• Strategy Deployment and Reporting: Support the implementation of global strategies and ensure alignment with corporate objectives.
• Meeting Excellence Program: Lead efforts to enhance the effectiveness and productivity of meetings, fostering a culture of excellence in communication and collaboration.
• Maturity Assessment Management: Conduct maturity assessments to evaluate organisational capabilities. Develop action plans to address gaps and drive continuous improvement.
• Strategic Improvement Activities: Lead and support initiatives aimed at improving organisational performance, fostering a high-performance culture through training, coaching, and stakeholder engagement.
• Business Governance Processes: Develop and refine business governance processes to enhance operational efficiency and performance management.
• Mentoring and Coaching: Provide guidance and support to Program Sponsors, Managers, and Lead End Users, enhancing their ability to execute strategies effectively.
• People and Culture Strategy: Facilitate the execution of strategies aimed at enhancing workplace culture and employee engagement, ensuring alignment with corporate values.
• Project Recognition and Engagement: Support initiatives that recognise and reward exceptional project outcomes and contributions, boosting employee morale and engagement.
• Learning and Development: Lead programs that learning, ensuring employees have the skills and knowledge required to excel.
• Onboarding: Oversee comprehensive onboarding programs that effectively integrate new hires into the organizations culture and operations.

Qualifications/Experience

• Bachelor's degree in science, engineering, business, or a related field is required.
• A Master's degree or equivalent experience.

Certification:

• Desirable certifications include Lean Six Sigma (Black Belt preferred), PMP, Change Management, or Strategic Management, demonstrating a commitment to operational excellence.
• Power BI

Experience:

• 3 years of experience in delivering strategy and business excellence systems, or a similar role within a complex, matrixed organisation (preferably in a GxP environment).

Skills:

• Proven decision-making ability and strong communication skills. Capable of influencing cross-functionally and working collaboratively across diverse teams.
• Strong analytical and problem-solving skills, demonstrating a results-oriented mindset.