Branch Assistant - South Kilkenny

Tirlán; Ballyhale; On-site; EUR 24,000 - 32,000; Full time

Job summary

Tirlán is seeking a Branch Assistant for South Kilkenny Branches to deliver excellent customer service and sales support. This role will report to the Branch Manager and may cover the yard as required.

Ideal candidates show a keen interest in the Agri sector, strong communication skills, and the ability to multitask in a busy retail environment. Forklift licence is desirable.

Qualifications

• Customer-focused with the ability to deliver top-quality service.
• Strong communication and interpersonal skills for customer interactions.
• Ability to work in a busy environment with multiple tasks and priorities.

Responsibilities

• Provide customer service and sales to walk-in customers.
• Support yard coverage and shop operations as needed.
• Maintain a clean, safe and orderly shop and yard environment.
• Build trusting relationships with customers and offer product guidance and advice.
• Work both in the shop and in the store yard when required.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

IT literacy

Tools

Microsoft Excel

Job description

Job description:

Branch Assistant – South Kilkenny Branches

Tirlán

Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands.

Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition.

We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of over €3 billion, and circa 2,000 people to manage our network of 11 processing plants and 52 agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations.

Role Profile

This role will report to the Branch Manager. The role will provide customer service and sales to customers. This role will also be responsible for covering the yard as and when required.

Key Responsibilities

• Be customer focused by providing top quality, fast, efficient and friendly service at all times
• Build trusting relationships with our customers and provide excellent service and advice
• Keen interest in and understanding of our product range and services
• Ensure that the shop, yard and work environment are clean and well maintained at all times
• Be able to work in the shop and store yard as and when needed

Key Requirements

• Keen interest in Agri sector
• A friendly outgoing personality, excellent customer service skills and ambition to deliver beyond customers’ expectation

• Outstanding communication and interpersonal skills
• Excellent teamwork skills as well ability to work on own initiative
• Ability to multitask and to consistently deliver high standard quality work in a busy environment
• Strong IT skills, knowledge of Microsoft Excel.

Desired Skills

• A person with an agricultural or farming background is desirable
• A forklift licence is desirable 

Why Join Tirlán ?

At Tirlán, we are committed to helping our people grow and develop. We offer opportunities to learn new skills, gain valuable industry experience and build rewarding careers across our business.

Commitment to Diversity & Inclusion

We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth.

We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status.

Tirlán is a Values Based Organisation