Retail Lead - Mountmellick

Tirlán; Mountmellick; On-site; EUR 28,000 - 36,000; Full time

Job summary

Tirlán is seeking a motivated Retail Lead for our Mountmellick branch to drive an outstanding customer experience within the local community.

Lead by example, oversee daily retail activities, and collaborate with colleagues to deliver excellent service while promoting store standards and safety.

Qualifications

• Experience in retail, hospitality or any customer-facing role.
• Strong communication and relationship-building abilities.
• Ability to work well in a collaborative team and manage priorities.

Responsibilities

• Support Branch Manager in daily retail operations to ensure smooth service.
• Identify sales opportunities and build strong customer relationships.
• Provide knowledgeable, professional customer service at all times.
• Maintain attractive product displays with accurate pricing and signage.
• Support stock management and inventory control activities.
• Ensure compliance with company policies and audit requirements.
• Collaborate on campaigns and projects to boost customer engagement.
• Champion excellent customer service standards across the branch.
• Promote a safe working environment and identify potential risks.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Organisational skills

Job description

Job description:

Retail Lead – Mountmellick

Join Tirlán and help shape an outstanding customer experience in your local community.

Role Overview

At Tirlán, we are passionate about supporting our customers, our communities and each other. We are currently seeking a motivated and customer-focused Retail Lead to join our Mountmellick branch. This is an excellent opportunity for someone who enjoys working with people, leading by example and delivering an exceptional retail experience. Whether your experience comes from retail, hospitality, customer service or another customer-facing environment, we'd love to hear from you.

Why Join Tirlán?

• Be part of one of Ireland’s leading co-operatives and agri-food businesses
• Work within a supportive and collaborative team environment
• Opportunities for learning, development and career progression
• Make a meaningful impact within your local community
• Inclusive culture where everyone is encouraged to succeed

Key Responsibilities

• Support the Branch Manager in ensuring the smooth and safe operation of daily retail activities.
• Identify and develop retail sales opportunities and build strong customer relationships.
• Provide knowledgeable and professional customer service.
• Maintain attractive product displays with accurate pricing and signage.
• Support stock management and inventory control activities.
• Ensure compliance with company policies, procedures and audit requirements.
• Collaborate with colleagues on campaigns and projects to enhance customer engagement.
• Champion excellent customer service standards across the branch.
• Promote a safe working environment and proactively identify potential risks.

What You’ll Bring

• Experience in retail, customer service, hospitality or another customer-focused environment.
• Strong communication and relationship-building skills.
• The ability to work collaboratively as part of a team.
• Good organisational and prioritisation skills.
• A positive attitude with a willingness to learn and grow.
• The confidence to take initiative and ownership of tasks.

It Would Be Great If You Also Have

• Experience supporting or leading a team.
• Knowledge of stock management and retail operations.
• Experience using retail systems and digital tools.
• An interest in agriculture, food, nutrition or local communities.

Diversity & Inclusion

Research shows that some candidates may only apply when they meet every requirement listed. If you are excited about this role but your experience does not perfectly match every qualification, we would still love to hear from you. We believe in the value of difference and welcome people from all walks of life.

Profile description

At Tirlán, we are passionate about supporting our customers, our communities and each other. We are currently seeking a motivated and customer-focused Retail Lead to join our Mountmellick branch. This is an excellent opportunity for someone who enjoys working with people, leading by example and delivering an exceptional retail experience. Whether your experience comes from retail, hospitality, customer service or another customer-facing environment, we'd love to hear from you.