Bilingual Outreach Operations Expert

Cognizant; Ireland; On-site; EUR 60,000 - 90,000; Full time

Job summary

Cognizant is hiring an Outreach Operations Subject Matter Expert (multilingual) to drive geo-data projects and partnerships from our Dublin office. The role focuses on researching and outreaching to government and non-government entities, collating geographic data for Google Maps uploads, and communicating opportunities to partners and Google.

The ideal candidate combines strong communication and time-management skills with experience in B2B partnerships and digital/tech environments, including

Qualifications

• English business level (C1) and one of the listed languages at C1.
• Experience in Business Development and B2B partnerships/sales.
• Experience in digital/technology companies with tech products.
• Expertise in Google Drive.

Responsibilities

• Apply SME to evaluate business processes and identify tech-driven improvements.
• Provide mentorship and specialized knowledge across departments.
• Verify technical references, guides, and requirements.
• Report project status and insights on partner journeys and data gaps.
• Conduct targeted research to improve map accuracy and basemap data.

Skills

English C1

Second language C1

Business development

B2B partnerships

Customer service

Tools

Google Drive

Job description

Cognizant is hiring an Outreach Operations Subject Matter Expert (multilingual) to drive geo-data projects and partnerships from our Dublin office. The role focuses on researching and outreaching to government and non-government entities, collating geographic data for Google Maps uploads, and communicating opportunities to partners and Google.

The ideal candidate combines strong communication and time-management skills with experience in B2B partnerships and digital/tech environments, including