Behavioural Science Analyst

SCOR MANAGEMENT SERVICES IRELAND LIMITED; Dublin; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Remote/Blended working

Job summary

SCOR Management Services Ireland is seeking a fixed-term behavioural science analyst for our Windmill Lane, Dublin 2 office. The role applies behavioural insight to underwriting processes and disclosures, and supports the responsible adoption of AI in business workflows.

You will partner with underwriting, clients and technology stakeholders to design interventions, run experiments, and translate findings into practical recommendations that improve consumer journeys and decision making.

Qualifications

• Minimum two years’ professional experience in the insurance or reinsurance sector.
• Practical understanding of insurance underwriting processes, consumer journeys and insurance business workflows.
• Experience applying behavioural science, customer research, experimentation or data analysis to insurance problems.
• Experience working with cross-functional stakeholders and delivering projects with clear business outcomes.
• Exposure to AI-enabled tools, digital transformation or technology adoption initiatives is desirable.

Responsibilities

• Partner with underwriting teams to identify behavioural factors affecting disclosure, risk assessment, evidence collection and decision-making.
• Design and evaluate interventions that improve the quality, completeness and clarity of information provided during insurance underwriting.
• Map consumer digital journeys, identify behavioural friction and recommend improvements to conversion, engagement and customer understanding.
• Plan and deliver customer research, behavioural diagnostics, A/B tests and other experimental methodologies.
• Analyse quantitative and qualitative data and translate findings into practical recommendations for insurance business and client teams.
• Develop frameworks and guidelines for identifying and prioritising AI use cases in actuarial workflows.
• Support AI pilots and adoption, including workflow design, user testing, change support, outcome measurement and consideration of behavioural and customer risks.
• Produce clear reports, guidance and thought-leadership materials.
• Communicate on the latest behavioural science research through virtual and in-person presentations for colleagues and client partners.

Skills

Insurance experience

Underwriting knowledge

Behavioural science

Data analysis

Cross-functional

AI tools

Education

Masters or equivalent in Behavioural Economics/Psychology/Behavioural Finance

Tools

AI tools

Job description

SCOR MANAGEMENT SERVICES IRELAND LIMITED

Ref: #JOB-2473289

Wml, 1 Windmill Lane, Dublin 2, D02 F206

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Job Description

SCOR Management Services Ireland is hiring a fixed term behavioural science analyst for our Windmill Lane, Dublin 2 office. The Behavioural Modelling team combines behavioural science, insurance expertise and data-driven methods to improve decisions and customer outcomes. The role requires a behavioural insurance specialist who can work independently with underwriting, client and technology stakeholders, turn evidence into practical recommendations, and lead defined workstreams from diagnosis through implementation and measurement. The successful candidate will apply behavioural insight to underwriting processes and disclosures, improve consumer digital journeys through research and experimentation, and support the responsible adoption of AI in business workflows.

Key duties and responsibilities

• Partner with underwriting teams to identify behavioural factors affecting disclosure, risk assessment, evidence collection and decision-making.
• Design and evaluate interventions that improve the quality, completeness and clarity of information provided during insurance underwriting.
• Map consumer digital journeys, identify behavioural friction and recommend improvements to conversion, engagement and customer understanding.
• Plan and deliver customer research, behavioural diagnostics, A/B tests and other experimental methodolgoies.
• Analyse quantitative and qualitative data and translate findings into practical recommendations for insurance business and client teams.
• Develop frameworks and guidelines for identifying and prioritising AI use cases in actuarial workflows.
• Support AI pilots and adoption, including workflow design, user testing, change support, outcome measurement and consideration of behavioural and customer risks.
• Produce clear reports, guidance and thought-leadership materials.
• Communicate on the latest behavioural science research through virtual and in-person presentations for colleagues and client partners.

Required experience & competencies

• Minimum two years’ professional experience in the insurance or reinsurance sector.
• Practical understanding of insurance underwriting processes, consumer journeys and insurance business workflows.
• Experience applying behavioural science, customer research, experimentation or data analysis to insurance problems.
• Experience working with cross-functional stakeholders and delivering projects with clear business outcomes.
• Exposure to AI-enabled tools, digital transformation or technology adoption initiatives is desirable.

Required Education

Masters or similar in Behavioural Economics, Psychology or Behavioural Finance

Remuneration Package

• Salary €34,755
• Health insurance Min value €1,850
• Bonus 0-12%
• Pension Employer contribution 8% and Employee contribution 4%
• Full time - 37.5 hours.

• This vacancy is suitable for Remote/Blended working
• Sector: financial and insurance activities

Career Level

• Experienced [Non-Managerial]