Beauty Retail Manager: Lead Team & Elevate Sales

Brownthomasarnottscareers; Dundrum; Remote; EUR 45,000 - 65,000; Full time

Job summary

Brown Thomas Arnotts in Dundrum is seeking a Business Manager for the beauty department. You will lead, train and develop the team, deliver exceptional customer service, drive sales objectives, and execute the store’s strategic vision while upholding the highest standards across the customer journey.

You will oversee daily operations, manage inventory and promotions, build partnerships with retailers, and coach staff to meet KPIs.

Qualifications

• 2+ years in a management role in retail.
• Experience coaching and developing a team.
• Excellent interpersonal skills with diverse customers and colleagues.
• Passion for beauty and luxury retail environments.
• Proven ability to drive sales targets and KPIs.
• Experience in inventory management and stock coordination.
• Experience with visual merchandising and store presentation.
• Flexible schedule including weekends.
• Ability to engage with all management levels and foster collaboration.

Responsibilities

• Oversee daily store operations to deliver a seamless customer experience.
• Drive sales growth and meet/exceed KPIs through strategic initiatives.
• Lead in-store events and promotions aligned with the brand.
• Recruit, train and mentor team members; provide feedback and development.
• Address customer inquiries and resolve issues promptly.
• Build partnerships with retailers and stakeholders to enhance presence.
• Monitor inventory levels and coordinate with stock team for availability.

Skills

People management

Staff training

Customer service

Sales targets

KPI tracking

Communication

Interpersonal skills

Visual merchandising

Stakeholder relations

Retail operations

Job description

Brown Thomas Arnotts in Dundrum is seeking a Business Manager for the beauty department. You will lead, train and develop the team, deliver exceptional customer service, drive sales objectives, and execute the store’s strategic vision while upholding the highest standards across the customer journey.

You will oversee daily operations, manage inventory and promotions, build partnerships with retailers, and coach staff to meet KPIs.