AV Service Engineer

Storm-Recruitment; Dublin; On-site; EUR 45,000 - 50,000; Full time

Benefits offered by this job

Bonus program

Death in service

Health insurance

Annual leave

Long-service bonus

Pension plan

Team-building events

Training & certifications

Job summary

Storm-Recruitment is recruiting an AV Service Engineer for a Dublin-based role. You will provide onsite and remote service, maintenance and support for Audio-Visual and Unified Communications systems, with some travel outside Dublin and occasional overnight stays.

The ideal candidate has at least 2 years' experience in AV service or related roles, strong troubleshooting skills, VPN and remote-access experience, and excellent communication to liaise with clients and manufacturers.

Qualifications

• Minimum 2 years' experience in Audio-Visual service, maintenance or support roles.
• Strong troubleshooting skills to diagnose and resolve AV faults.
• Experience with remote access tools and VPN configuration.

Responsibilities

• Perform onsite and remote maintenance, servicing, and repair of AV and UC systems.
• Test, troubleshoot, and diagnose faults within integrated AV systems.
• Collaborate with manufacturer support to resolve complex issues.

Skills

Troubleshooting

Remote access

VPN configuration

AV systems

Communication

Independence

Organisation

Education

Leaving Certificate

Electronics/Electrical Eng background

Tools

VPN configuration

Remote access tools

Networking technologies

Job description

AV Service Engineer (BBBH3552) Dublin, Republic of Ireland

Salary: EUR45000 - EUR50000 per annum

Our client is seeking a talented AV Service Engineer to join their growing team. The successful candidate will be responsible for providing onsite and remote service, maintenance, and technical support for a wide range of Audio-Visual and Unified Communications systems. Working closely with clients, manufacturers, and internal project teams, the AV Service Engineer will ensure systems operate at peak performance while delivering an excellent customer experience. The position is Full-Time, on a standard Monday-Friday week with some overtime required to complete projects. This role involves travel outside of Dublin, with occasional overnight stays required.

Responsibilities

• Perform onsite and remote maintenance, servicing, and repair of Audio-Visual and Unified Communications systems.
• Test, troubleshoot, and diagnose faults within integrated AV systems, including DSP platforms.
• Collaborate with manufacturer technical support teams to resolve complex technical issues.
• Fine-tune and optimise audio, video, and control systems to ensure peak performance.
• Manage service vehicle stock and maintain accurate warehouse inventory records.
• Maintain strong customer relationships through effective communication with clients and internal stakeholders.
• Adhere to company health and safety policies and procedures while working at client sites.
• Travel to various customer locations as required to provide technical support and service.
• Complete service documentation and reports accurately and in a timely manner.
• Carry out additional duties as required to support business operations.

Requirements

• Minimum of 2 years' experience in Audio-Visual service, maintenance, or support roles.
• Strong troubleshooting skills with the ability to diagnose and resolve complex AV system issues.
• Experience with remote access tools and network technologies, including VPN configuration.
• Knowledge of advanced audio, video, and control system signal flow.
• Excellent communication and interpersonal skills.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Strong organisational skills with excellent attention to detail.
• Minimum Leaving Certificate or equivalent qualification preferred.
• Formal education in Electronics, Electrical Engineering, or a related technical discipline preferred.
• Eligible employees receive a company performance-based bonus paid annually.
• Death in service and permanent health insurance coverage.
• Employees receive increased annual leave entitlement based on length of service.
• Eligible employees receive a long-term service bonus in recognition of their commitment and loyalty.
• A competitive pension plan to help support long-term financial goals.
• Company away days and team-building events throughout the year.
• Access to training programs, certifications, workshops, and professional development resources.