Assurance Services Consultant

Morgan McKinley; Dublin; On-site; EUR 70,000 - 110,000; Full time

Job summary

Morgan McKinley is seeking an Assurance Services Consultant to join a fast-paced Customer Success team. In this post-implementation role, you will partner with enterprise clients to optimize platform use, deliver best-practice guidance, and drive ongoing adoption and value.

You will lead strategic sessions, build trusted advisor relationships with key stakeholders, and ensure delivery within monthly consulting hours while collaborating cross-functionally to improve client outcomes.

Qualifications

• 5+ years in customer-facing SaaS consulting or advisory roles.
• Experience in GRC, Third-Party Risk, or Cybersecurity preferred.
• Strong analytical ability to reverse-engineer solutions and optimize UX.
• Proven ability to manage multiple consulting engagements concurrently.

Responsibilities

• Deliver strategic guidance to optimize platform adoption post-implementation.
• Lead regular working sessions to refine client workflows and strategies.
• Build long-term client partnerships to support retention and expansion.
• Manage engagements, deadlines, and delivery schedules within monthly hours.
• Collaborate with internal teams to represent customer needs.

Skills

Client advisory

Strategic sessions

Partnership building

Time management

Cross-functional collaboration

Communication

Job description

Our client is a leading global provider of AI-powered Governance, Risk, and Compliance (GRC) software. Their enterprise SaaS platform helps organizations streamline vendor risk management, protect critical assets, and safeguard operational resilience across their global business partner networks.

Role Overview We are seeking an Assurance Services Consultant to join a fast-paced Customer Success team. In this post-implementation consulting role, you will partner directly with enterprise clients to optimize their use of the platform, deliver strategic best-practice guidance, and drive ongoing adoption and customer value.

Key Responsibilities

• Client Advisory: Deliver strategic guidance and best-practice advice to help clients scale and optimize platform adoption post-implementation.
• Strategic Working Sessions: Lead regular consulting sessions to build, enable, and refine client workflows and platform strategies.
• Partnership Building: Serve as a trusted advisor to key client stakeholders, cultivating long-term partnerships that support client retention and expansion.
• Hours & Time Management: Efficiently manage client engagements, project deadlines, and delivery schedules within allocated monthly consulting hours.
• Cross-Functional Impact: Collaborate with internal teams to champion customer needs, enhance process improvements, and support overall customer retention.

Requirements

• Experience: 5+ years of experience in customer-facing SaaS consulting, professional services, or advisory roles.
• Domain Expertise: Strong preference for experience within the Governance, Risk, and Compliance (GRC), Third-Party Risk, or Cybersecurity space.
• Customer-Centricity: Proven ability to analyze complex business needs, reverse-engineer solutions, and optimize user experience.
• Project & Time Management: Demonstrated success managing multiple priorities, timelines, and consulting engagements concurrently.
• Communication: Excellent written and verbal communication skills. Fluency in Spanish is a plus.