Assistant Housekeeping Manager: Lead Cleanliness & Service

The Johnstown Estate; Dundrum; On-site; EUR 30,000 - 42,000; Full time

Job summary

The Johnstown Estate is seeking an Assistant Housekeeping Manager to support the housekeeping team, ensuring a polished service, guest comfort and exceptional standards. You will supervise room attendants, laundry staff, and cleaning personnel to maintain quality.

You will train staff, manage staff schedules, monitor inventory, and coordinate with front office and maintenance to deliver seamless guest experiences. Strong leadership and attention to detail are essential.

Qualifications

• Education in hospitality management.
• Supervisory experience in housekeeping or related field.
• Strong attention to detail and high cleanliness standards.
• Leadership and ability to motivate a diverse team.
• Excellent organizational and time-management abilities.
• Effective communication and interpersonal skills.

Responsibilities

• Assist the Housekeeping Manager in supervising the housekeeping team.
• Oversee room attendants, laundry staff, and cleaning personnel.
• Train staff on cleaning techniques, safety, and customer service.
• Monitor quality and inspect rooms regularly.
• Manage schedules considering occupancy and events.
• Coordinate with front office and maintenance.
• Control supplies, inventory, and purchase orders.
• Work to achieve high guest satisfaction and address concerns.
• Ensure compliance with health and safety regulations.
• Monitor expenses and labour costs.

Skills

Leadership

Interpersonal skills

Organizational skills

Time management

Communication skills

Education

Hospitality management education

Tools

Scheduling software

Inventory management software

Reporting software

Job description

The Johnstown Estate is seeking an Assistant Housekeeping Manager to support the housekeeping team, ensuring a polished service, guest comfort and exceptional standards. You will supervise room attendants, laundry staff, and cleaning personnel to maintain quality.

You will train staff, manage staff schedules, monitor inventory, and coordinate with front office and maintenance to deliver seamless guest experiences. Strong leadership and attention to detail are essential.