Assistant Counter Manager - Clinique - Full Time - Brown Thomas Retail Store - Dublin

The Estée Lauder Companies; Dublin; On-site; EUR 26,000 - 36,000; Full time

Job summary

The Estée Lauder Companies in Dublin, Ireland is seeking an inspirational Assistant Counter Manager to support the Store Manager in leading, coaching, and developing a team of Sales Associates to achieve all sales, customer service, and operational targets.

The role demands proven supervisory, coaching, and retail operations skills in a fast-paced environment, with a passion for coaching others to reach their full potential.

Qualifications

• Proven retail supervisory experience, preferably in cosmetics.
• Ability to inspire and coach a team to achieve sales and service targets.
• Experience in retail operations including inventory management and cash reconciliation.
• Able to work retail hours including days, nights, weekends and events.
• Proficient with retail POS software and MS Office.

Responsibilities

• Support the Store Manager to lead, coach and develop the sales team to hit sales, service and operational targets.
• Provide inspirational, authentic and personalized customer service.
• Contribute to a high-performing, inclusive store culture and oversee daily operations.

Skills

Supervisory experience

Coaching/mentoring

Customer service

Retail operations

People development

Tools

POS software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment
• Previous experience with retail point⁃of⁃sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview