Assistant Business Manager, MAC BT Dundrum, 37.5hrs/5 Days.

The Estée Lauder Companies; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

The Estée Lauder Companies is seeking an inspirational and dynamic Assistant Counter Manager in Ireland to support the Store Manager by leading, coaching and developing our Sales Associates to achieve sales, customer service and operational targets.

Candidates should have proven supervisory and retail operations skills in a fast-paced environment. The role offers progression, training and a competitive remuneration package with benefits.

Qualifications

• Proven retail experience, preferably in cosmetics.
• Inspirational, authentic and personalized customer service.
• Supervisory experience with coaching/mentoring to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment.
• Experience with retail point-of-sale software.
• Proficient in Microsoft Office
• Right to live and work in Ireland must be provided if invited to interview.

Responsibilities

• Lead, coach and develop Sales Associates to achieve sales, customer service and operational targets.
• Support Store Manager in daily store operations and team performance.
• Ensure exceptional customer service and effective store execution.

Skills

Retail leadership

Customer service

Coaching/mentoring

Inventory management

Cash handling

POS software

MS Office

Right to work in Ireland

Tools

Retail POS software

Job description

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment
• Previous experience with retail point⁃of⁃sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview