Assistant C&B Manager (4 Day - Week)

The Great Southern Hotel; Killarney; On-site; EUR 42,000 - 48,000; Full time

Benefits offered by this job

Bike to work scheme

Company events

Employee assistance program

Employee discount

Gym membership

On-site gym

On-site parking

Job summary

The Great Southern Killarney is seeking an Assistant Conference & Banqueting Manager to support the seamless planning and delivery of conferences, weddings, banquets and meetings. This role combines hands-on event operations with staff leadership to maintain exceptional service and guest satisfaction.

Based in Killarney, you will read BEOs, coordinate with kitchen and hotel departments, and drive a culture of accountability while maintaining 5-star standards for every event.

Qualifications

• Experience in managing conferences, banquets and events.
• Proven leadership skills and ability to motivate a team.
• Commitment to 5-star service standards and guest satisfaction.

Responsibilities

• Take overall responsibility for delivering events to a consistent 5-star standard.
• Read and understand all Banquet Event Orders (BEOs), ensuring events are delivered as planned.
• Lead and support the Conference & Banqueting team throughout service for each event.
• Coordinate with kitchen, bar and hotel departments to ensure seamless events.
• Maintain staffing levels and conduct pre/post-service briefings.

Job description

At The Great Southern Killarney, our purpose is to be the reason every stay becomes a story. We are seeking a highly organised and motivated Assistant Conference & Banqueting Manager to support the smooth and successful planning and delivery of conferences, weddings, banquets, meetings and special events, ensuring exceptional service and guest satisfaction at all times.

Purpose of the Role:

Main function is to support the Conference & Banqueting Manager in the effective planning, coordination and delivery of all conferences, banquets, weddings, meetings and special events, ensuring the highest standards of service and guest satisfaction.

The role is responsible for assisting in the day-to-day management of the Conference & Banqueting department, leading and motivating the team, overseeing event operations, maintaining service standards and ensuring all events run smoothly and efficiently.

Key Responsibilities:

• Take overall responsibility for the operational delivery of conferences, banquets and events to a consistent 5-star standard
• Create efficient rosters based on business needs ensuring an effective payroll percentage
• Read and fully understand all Banquet Event Orders (BEOs), ensuring every event is delivered exactly as planned
• Lead and support the Conference & Banqueting team throughout service & each event, ensuring exceptional standards are maintained at all times
• Allocate responsibilities to Team Leads and supervisors, ensuring all areas of each event are effectively managed
• Conduct pre-service & post-service briefings, ensuring the team understands the running order, guest expectations and any special requirements
• Ensure all event spaces are fully prepared, correctly set and presented to the hotel's 5-star standards before guests arrive
• Work closely with the kitchen, bar and other hotel departments to ensure seamless communication throughout each event
• Monitor service continuously, identifying opportunities to improve efficiency without compromising guest experience
• Resolve operational challenges quickly and professionally, escalating significant issues where required
• Ensure staffing levels are appropriate for each event and redeploy team members where necessary to support service
• Carry out quality checks throughout events, ensuring food service, beverage service, room presentation and cleanliness consistently meet the hotel's standards
• Support Team Leads, Senior C&B Assistants and supervisors in developing their confidence, knowledge and leadership skills
• Ensure departmental procedures, sequence of service and standard operating procedures are followed consistently
• Maintain a visible presence on the floor, providing leadership, direction and support throughout service
• Liaise with clients, suppliers and hotel departments to ensure the smooth running of all events
• Drive a culture of accountability, teamwork and continuous improvement within the department
• Lead by example, demonstrating professionalism, attention to detail and genuine hospitality at all times
• Support the Conference & Banqueting Manager in achieving departmental objectives and maintaining exceptional operational standards.

Working Hours:

• This candidate will work long shifts over a 3/4 day period making up their full time hours
• Must be available for weekends.

We believe in FINER hospitality, be part of something FINER!

Scally Hotel Collection are an equal opportunities employer.

Pay: €42,000.00-€48,000.00 per year

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• Gym membership
• On-site gym
• On-site parking

Work authorisation:

• Ireland (required)

Work Location: In person