Assistant Business Manager - Full Time - 40 Hours

Trinny London; Cork; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

20 days holidays

Starter Stack welcome package

Company discount for you and family

Allocation allowance quarterly

Pension scheme

Job summary

Trinny London is seeking an Assistant Business Manager in Cork at Brown Thomas. You will support the Business Manager in daily operations, lead a counter team and ensure high service levels while upholding brand standards.

You will drive KPIs, manage staff performance, and maintain product knowledge to deliver exceptional customer experiences. A strong makeup/skincare enthusiasm and adaptable, proactive mindset are essential for success.

Qualifications

• Experience leading a team in a retail setting, preferably luxury
• Passionate about makeup and skincare with product knowledge
• Proven ability to drive performance and meet KPIs
• Adaptable to a fast-changing environment and priorities
• Strong communication and interpersonal skills
• Punctual and well-organised with attention to detail

Responsibilities

• Support the Business Manager in achieving store objectives and counter targets
• Lead daily operations, coaching, and performance management
• Ensure accurate till procedures and customer service excellence
• Maintain product knowledge and deliver industry-leading experiences
• Assist with visual merchandising and stock control
• Contribute to inventory processes and loss prevention measures

Skills

Team leadership

Makeup & skincare

KPI targets

Adaptable

Communication

Punctual

Tools

POS systems

Job description

Role - Assistant Business Manager

Location - Cork, Brown Thomas

Hours - Full Time - 40 Hours

Are you ready to rethink your routine? We’re looking for a Assistant Business Manager to join our sparkling Cork store located in Brown Thomas. This role will report into the Business Manager and be responsible for the supporting them in the day to day running of our Cork counter. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.

Welcome to Trinny London!

Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

Our Values

We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow together.

We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

About the Role

Your daily to-dos might look like this:

• Support the Business Manager in achieving all business objectives and targets relevant to the counter
• Assist in conducting monthly reviews to communicate objectives, set goals and measure progress, feeding back daily and at monthly team meetings
• Motivate and drive your team to achieve performance targets
• Proactively manage poor performance, addressing attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support
• Ensure teams are adequately trained and are able to process sales through tills, ensuring transactions are managed with due care and attention, in line with company policy and procedures
• Retain up to date knowledge of our products, sharing this with your team in order to ensure we deliver an industry-leading experience and that the product meets the customer's needs
• Ensure all team members are inspired to carry out their job role through training, coaching and follow up
• Keep momentum and activity flowing on counter.
• Assist in execution of visual displays, merchandising and marketing standards, ensuring the store is consistently replenished
• Assist in the preparation and completion of accurate physical inventory as assigned
• Follows all safety and emergency procedures
• Identify potential loss prevention issues
• To complete an accurate manual stock count fortnightly

The essential skills and experience required to succeed in this role are:

• Experience leading a team, ideally within the luxury sector
• Passionate for makeup and skincare
• Proven experience leading a team to success within the retail industry
• Adaptable and confident with an ever-changing environment
• Positive and can-do attitude
• Strong communication and mathematical skills
• Comfortable working towards and exceeding KPIs
• Punctual and organised

We always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we’re always keen to hear from ambitious individuals looking for their next challenge.

We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:

• 20 days holidays, 10 Bank holidays.
• Welcome to Trinny London Starter Stack.
• Company discount for yourself, your friends, and family
• Allocation allowance every Quarter.
• Pension Scheme

We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:

• Welcome Trinny London Starter Stack
• Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
• Competitive commission structure
• T-Parties = summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of ourselves.

We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.

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