ASB & Community Safety Officer (Hybrid, Dublin)

Tuath Housing Association; Dublin; Hybrid; EUR 42,000 - 57,000; Full time

Job summary

Tuath Housing Association is seeking an Anti-Social Behaviour (ASB) Officer to join our Dublin-based team. You will work closely with customers, the RTB Team and relevant agencies to deliver outcome-focused ASB services across Tuath communities.

You will respond to ASB reports, conduct thorough investigations and ensure compliance with policy, procedures and statutory requirements while maintaining safeguarding obligations and a customer-focused approach.

Responsibilities

• Operationally deliver an exceptional ASB service in line with regulatory and legal requirements.
• Work in conjunction with other ASB Officers handling a full range of ASB cases.
• Monitor performance towards KPIs and customer service standards.
• Build partnerships with internal teams and external stakeholders e.g., local authorities, Guarda, community organisations.
• Represent the ASB service at hearings and stakeholder meetings with proper legal compliance.

Job description

Tuath Housing Association is seeking an Anti-Social Behaviour (ASB) Officer to join our Dublin-based team. You will work closely with customers, the RTB Team and relevant agencies to deliver outcome-focused ASB services across Tuath communities.

You will respond to ASB reports, conduct thorough investigations and ensure compliance with policy, procedures and statutory requirements while maintaining safeguarding obligations and a customer-focused approach.