Arabic & English-speaking Digital Trust and Safety Analyst – Sofia, Bulgaria

Savior Artigos Texteis Lda; Dublin; Hybrid; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Competitive monthly salary

Welcome bonus for EU eligibility

Full relocation package to Sofia forEU

Hybrid training

Hybrid work model

Job summary

Savior Artigos Texteis Lda is seeking bilingual Digital Trust and Safety Analysts to join our international team in Sofia, Bulgaria. You will review Arabic and English content to help keep online platforms safe and trustworthy for users.

The role requires fluent Arabic and English, and candidates relocating to Sofia must hold an EU passport. We offer a competitive monthly salary, a relocation package, and hybrid work/training arrangements.

Qualifications

• Fluent or native-level Arabic.
• Fluent or native-level English.
• EU passport required for relocation to Sofia.

Responsibilities

• Review content (text, images and videos) in Arabic and English to ensure digital trust and safety.
• Apply platform policies and community guidelines accurately and consistently.
• Identify, flag and take action on content that breaches policy.
• Escalate sensitive or complex cases to the relevant teams within the defined timeframes.
• Consider the cultural and linguistic context of Arabic-language content when making decisions.
• Record your review decisions clearly and accurately in internal tools.
• Meet quality, accuracy and productivity targets.
• Keep up to date with policy changes and take part in ongoing training and calibration sessions.
• Share feedback and insights on emerging trends and content risks with team leads.
• Handle all information with strict confidentiality.

Skills

Arabic

English

Job description

We are recruiting Arabic and English-speaking Digital Trust and Safety Analysts to join an international team in Sofia. You will review digital content to help keep online platforms safe and trustworthy for their users.

Key Responsibilities

• Review user-generated content, such as text, images and videos, in Arabic and English to ensure digital trust and safety


• Apply platform policies and community guidelines accurately and consistently


• Identify, flag and take action on content that breaches policy


• Escalate sensitive or complex cases to the relevant teams within the defined timeframes


• Consider the cultural and linguistic context of Arabic-language content when making decisions


• Record your review decisions clearly and accurately in internal tools


• Meet quality, accuracy and productivity targets


• Keep up to date with policy changes and take part in ongoing training and calibration sessions


• Share feedback and insights on emerging trends and content risks with team leads


• Handle all information with strict confidentiality

Requirements

• Fluent or native-level Arabic


• Fluent or native-level English


• Candidates relocating to Sofia must hold an EU passport

What We Offer

• Competitive monthly salary


• Welcome bonus for candidates eligible to work in the EU


• Full relocation package to Sofia for EU passport holders, including a relocation bonus, 21 days of company-provided accommodation on arrival, and help finding long-term housing


• Hybrid training


• Hybrid work model