Air & Sea Operations Manager

Logiskills Recruitment Ltd.; Blanchardstown; On-site; EUR 59,000 - 72,000; Full time

Job summary

Logiskills is seeking an Air & Sea Operations Manager in North Dublin to lead a busy freight forwarding operation, overseeing import and export activities and driving service excellence and commercial performance.

This senior role requires proven freight experience, strong leadership, and ability to motivate teams while building customer relationships and delivering operational growth. Full-time, permanent position with DOE package.

Qualifications

• Proven management experience within freight forwarding, logistics, Air Freight or Sea Freight.
• Strong understanding of international freight operations, import/export procedures and customs regulations.
• Demonstrable experience leading and developing operational teams.
• Experience managing customer relationships, KPIs and service delivery.
• Strong commercial awareness, including budgeting, profitability and cost management.
• Excellent leadership, communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Full, clean driving licence and ability to travel as required.

Responsibilities

• Oversee daily Air and Sea Freight operations, including import and export activities.
• Lead, coach and develop operational managers, supervisors and wider teams.
• Drive operational efficiency, productivity and continuous improvement.
• Monitor customer KPIs, service levels and operational performance.
• Build strong relationships with key customers and internal stakeholders.
• Manage operational budgets, profitability, gross profit and cost control.
• Oversee customs compliance, quality standards, health and safety requirements.
• Manage escalations, resolve service issues and minimise operational risk.
• Identify opportunities for process optimisation, automation and business growth.

Skills

Leadership

Stakeholder management

Budgeting

Cost management

Analytical thinking

Problem solving

Driving licence

Travel ability

Tools

CargoWise One

Microsoft Office

Job description

Title: Air & Sea Operations Manager

Location: North Dublin

Type: Full-time, Permanent

Package: €65,000 & Benefits Package DOE

An exciting opportunity to join a leading international logistics and supply chain organisation as Air & Sea Operations Manager.You will lead and develop a busy freight forwarding operation, overseeing import and export activities while driving service excellence and commercial performance.

This is a senior leadership role for an experienced logistics professional who can motivate teams, strengthen customer relationships and deliver operational growth.

Key responsibilities

• Oversee daily Air and Sea Freight operations, including import and export activities.
• Lead, coach and develop operational managers, supervisors and wider teams.
• Drive operational efficiency, productivity and continuous improvement.
• Monitor customer KPIs, service levels and operational performance.
• Build strong relationships with key customers and internal stakeholders.
• Manage operational budgets, profitability, gross profit and cost control.
• Oversee customs compliance, quality standards, health and safety requirements.
• Manage escalations, resolve service issues and minimise operational risk.
• Identify opportunities for process optimisation, automation and business growth.

Qualifications & experience

• Proven management experience within freight forwarding, logistics, Air Freight or Sea Freight.
• Strong understanding of international freight operations, import/export procedures and customs regulations.
• Demonstrable experience leading and developing operational teams.
• Experience managing customer relationships, KPIs and service delivery.
• Strong commercial awareness, including budgeting, profitability and cost management.
• Excellent leadership, communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Full, clean driving licence and ability to travel as required.

Desirable:

• Experience within a multinational logistics environment.
• Knowledge of CargoWise One and Microsoft Office.
• Lean, Six Sigma or Continuous Improvement qualifications.

IAC-Nov26