AI Programme Manager

Dunnes Stores; Dublin; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits

Job summary

Dunnes Stores is seeking a Experienced Technical Program Manager / PMO to lead AI governance initiatives in Ireland. You will coordinate governance forums, manage use-case intake, and align risk, privacy and security with business goals.

The role requires strong stakeholder engagement and structured approvals to drive timely AI delivery. You will collaborate with business champions to shape use cases, monitor progress, and ensure auditable governance throughout the AI lifecycle, enabling a

Qualifications

• Experience as Technical Program Manager / PMO with governance focus.
• Strong stakeholder management across business and control functions.
• Comfortable operating in structured approval and risk environments.
• Excellent organisation, documentation, and communication skills.
• Experience in AI, data, or digital transformation is advantageous.

Responsibilities

• Coordinate AI Governance Forum meetings, prepare agendas and maintain decisions.
• Manage AI Use Case intake, approvals, and documentation templates.
• Coordinate risk, privacy, security reviews and sign-offs.
• Oversee delivery pipelines from idea to rollout and track dependencies.
• Engage business stakeholders and AI champions to shape use cases.
• Monitor initiatives and report governance status.

Skills

Governance experience

Stakeholder management

Communication skills

Documentation

Job description

Job Description

Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We have over 130 stores throughout Ireland, Northern Ireland and Spain and we are expanding our service and product offering all the time. We are known for offering a wide range of high-quality products and for continuously improving our customer experience.

Key Responsibilities

• Governance & Steering Support Coordinate AI Governance Forum meetings (agenda, materials, attendance) Maintain decisions, approvals, and action logs Ensure governance decisions are fully documented and auditable Apply governance processes as defined by the Forum, ensuring they are followed proportionately and without unnecessary delay
• Use Case Intake & Approvals Maintain the AI Use Case Register Ensure all AI initiatives are formally registered before commencement Coordinate approvals from POC through to pilot and production Ensure submissions meet governance, risk, and documentation standards Develop andmaintainstandardtemplates (intake, DPIA triage, trial evaluation, business case) for Forum approval Ensure current approved versions are in use across all submissions
• Risk & Control Coordination Coordinate reviews across legal, risk, privacy, security, and architecture Ensure required assessments (e. privacy) are completed prior to approvals Support streamlined governance processes and removal of bottlenecks Coordinate AI incident response, reporting and escalation in line with Forum-agreed procedures
• Delivery & Workstream Oversight Supportspeedyprogression of AI initiatives from idea through trials and rollout Track workstreams, dependencies, and actions across teams Coordinate with delivery teams and external partners to unblock progress Maintain the end-to-end AI pipeline and roadmap for Forum review and prioritisation Support transition from trial ? business case ? rollout
• Business Engagement Work with business and AI champions to shape use cases Provide guidance on governance processes and approvals Support awareness and adoption of AI policy and user guidelines
• Monitoring & Ongoing Oversight Track approved initiatives and governance conditions Coordinate incident escalation and governance reporting Ensure oversight continues beyondinitialapproval

Success Outcomes

• All AI initiatives aresupported,governed, approved, and tracked consistently Complete visibility of AI activity via a maintained registerand roadmap Identify ways to reduced friction from idea to implementation Strong documentation and audit readiness Effective cross-functional coordination

Candidate Profile

• ExperiencedTechnicalProgram Manager / PMO with strong governance capability
• Strong stakeholder management across business and control functions
• Comfortable operating in structured approval and risk environments
• Excellentorganisation, documentation, and communication skills
• Experience in AI, data, or digital transformation isadvantageous

What We Offer

• Comprehensive benefits package including our employee discount
• Opportunities for professional development and career progression
• A dynamic and collaborative work environment focused on innovation and growth
• A chance to work in a fast-moving, high-impact, and customer-obsessed culture.

Dunnes Stores is an equal opportunity employer TPBN1_IJ