AI-Enabled Change Manager | Transformation Lead

Standard Life (previously Phoenix Group); Dublin; Hybrid; EUR 60,000 - 70,000; Full time

Benefits offered by this job

Pension plan

Annual bonus potential

Private medical insurance

Generous holiday entitlement

Flexible benefits

Job summary

Standard Life is seeking an experienced Change Manager to support business and regulatory change across Standard Life and Phoenix Group. This role combines change management with business readiness, stakeholder engagement and continuous improvement. The successful candidate will apply Microsoft Copilot and AI-enabled solutions to improve ways of working and operational delivery.

Hybrid working in Ireland, competitive base salary of 60,000–70,000 EUR, plus a 10% pension and broad benefits package.

Qualifications

• Proven experience delivering business change, operational readiness or change management.
• Strong stakeholder management and communication skills.
• Experience assessing business impacts and developing readiness plans.
• Copilot Studio or equivalent AI-related training or certification.

Responsibilities

• Deliver change initiatives in line with the Enterprise Transformation Office (ETO) change framework and governance standards, ensuring a consistent and effective approach to business readiness and change delivery.
• Assess impacts across people, processes, technology and customers, developing readiness plans that support successful implementation and adoption of change.
• Build strong relationships with stakeholders, Subject Matter Experts, project teams and third-party partners to deliver successful business outcomes.
• Coordinate business readiness, communications, training, testing and implementation activities, ensuring the business is prepared for change and customer disruption is minimised.
• Proactively manage risks, issues, assumptions and dependencies, providing clear reporting and governance throughout the project lifecycle.
• Apply a continuous improvement mindset, identifying opportunities to improve customer outcomes, operational performance and change delivery.
• Leverage Microsoft Copilot and AI-enabled tools to support change delivery activities including process mapping, impact assessment, stakeholder analysis, communications and operational readiness.
• Support the adoption of AI capabilities within the Change Manager community through knowledge sharing, coaching and practical application of Microsoft Copilot and agent-based solutions.
• Identify opportunities where AI, automation or digital solutions could simplify processes, improve colleague experience and support operational effectiveness.

Skills

Change management

Stakeholder management

Business readiness

Process improvement

Tools

Copilot Studio

Job description

Standard Life is seeking an experienced Change Manager to support business and regulatory change across Standard Life and Phoenix Group. This role combines change management with business readiness, stakeholder engagement and continuous improvement. The successful candidate will apply Microsoft Copilot and AI-enabled solutions to improve ways of working and operational delivery.

Hybrid working in Ireland, competitive base salary of 60,000–70,000 EUR, plus a 10% pension and broad benefits package.