Administrative Executive: Admissions & Financial Aid Lead

HYPERSCAL SOLUTIONS PTE. LTD.; Dublin; On-site; EUR 28,000 - 42,000; Full time

Job summary

Singapore Management University is seeking a proactive administrator to join the Office of Admissions and Financial Assistance. The role involves designing graphics and social media materials, supporting the HOMES process for means-testing, and managing the end-to-end financial assistance application workflow.

You will collaborate with managers and verifiers, review bursaries, guide students, and handle inquiries with professionalism, including occasional weekend events.

Qualifications

• Diploma or Degree (preferred) with at least one year of relevant administrative experience.
• Demonstrated experience in implementing operational or process improvement initiatives is a plus.
• Proficient in Microsoft Office applications, Adobe Acrobat, and Canva.
• Experience managing social media platforms and creating content for digital channels is preferred.
• Strong interpersonal and communication skills, both written and verbal.
• Confident in delivering presentations and engaging with diverse stakeholders.
• Adaptable and resourceful in managing dynamic situations.
• Able to work effectively both independently and as part of a team.
• Meticulous with strong attention to detail and accuracy.

Responsibilities

• Design and produce graphics and social media materials for financial assistance awareness.
• Support HOMES process implementation for means-testing and eligibility verification.
• Manage end-to-end financial assistance application process from submission to disbursement.
• Collaborate with Managers and Verifiers to ensure timely eligibility submissions and reviews.
• Review bursary and study award applications and provide award recommendations.
• Guide students in completing applications and resolve eligibility issues.
• Respond to inquiries via mailbox and LiveChat professionally and promptly.
• Support staff in coordinating financial assistance award activities and events.
• Follow up on consent forms for international students applying for scholarships.
• Be available for occasional weekends for SMU Outreach events.
• Assist with other Centre operations and duties as assigned.

Skills

Microsoft Office

Social media management

Interpersonal communication

Presentation skills

Teamwork

Attention to detail

Education

Diploma or Degree (preferred)

Tools

Adobe Acrobat

Canva

Job description

Singapore Management University is seeking a proactive administrator to join the Office of Admissions and Financial Assistance. The role involves designing graphics and social media materials, supporting the HOMES process for means-testing, and managing the end-to-end financial assistance application workflow.

You will collaborate with managers and verifiers, review bursaries, guide students, and handle inquiries with professionalism, including occasional weekend events.