Account/Project Manager

Nepgroup; Dublin; On-site; EUR 70,000 - 110,000; Full time

Job summary

Creative Technology Ireland is seeking a Senior Project/Account Manager in Dublin to oversee multiple AV and broadcast integration projects. You will act as strategic account lead and senior delivery authority, managing a team of Project Managers, ensuring delivery excellence, and maintaining strong client relationships throughout the project lifecycle.

Responsibilities include guiding PMs and subcontractors, managing budgets over €1M, and driving continuous improvement in delivery processes

Qualifications

• 8+ years of project management experience in AV, broadcast, or technology integration.
• Proven ability to manage multiple projects and teams concurrently.
• Experience managing project budgets in excess of €1M.
• Excellent client-facing skills with senior stakeholders in high-pressure environments.
• Proficiency with MS Project and Smartsheet; familiarity with Agile/Waterfall hybrids.
• Solid understanding of AV/Broadcast systems and integration environments.
• Adherence to QA systems, health and safety protocols, and regulatory requirements.
• Ability to mentor and develop a team of Project Managers.

Responsibilities

• Oversee multiple projects from concept through handover, ensuring on-time delivery within budget and to CT standards.
• Provide senior-level guidance to PMs, engineers, and subcontractors across technical, commercial, and operational facets.
• Directly manage high‑value projects, including scheduling, budgeting, procurement, coordination, and client communication.
• Act as primary contact for key client accounts, ensuring clear communication and stakeholder alignment.
• Build and maintain trusted relationships with high-end corporate clients, consultants, contractors and vendors.
• Represent CT in senior project meetings, design workshops, and executive briefings.
• Lead and mentor a team of PMs, balancing workload and driving professional development.
• Support resourcing decisions and project team placements with senior management.

Skills

Project management

Stakeholder management

Budget management

Leadership

Commercial acumen

Tools

MS Project

Smartsheet

Agile/Waterfall

Job description

Role:

Creative Technology Ireland have an exciting opportunity for a Project/Account Manager to join the team in Dublin! As a Senior Project/Account Manager within the Systems Integration (SI) division at Creative Technology (CT), you will oversee the successful delivery of multiple concurrent AV and broadcast integration projects, including complex, large-scale installations for premium corporate clients. Acting as both a strategic account lead and a senior delivery authority, you will manage a team of Project Managers, ensure delivery excellence, and maintain strong client relationships throughout the project lifecycle.

Main Responsibilities:

• Oversee multiple projects simultaneously, from concept through to handover and support, ensuring all are delivered on time, within budget, and to CT's technical and operational standards.
• Provide senior-level guidance to Project Managers, engineers, and subcontractors, ensuring project milestones are met across technical, commercial, and operational dimensions.
• Directly manage high-value and complex projects, taking full ownership of scheduling, budgeting, procurement, coordination, and client communication.
• Act as the primary point of contact for key client accounts, ensuring consistent communication, stakeholder alignment, and client satisfaction.
• Build and maintain trusted relationships with high-end corporate clients, consultants, contractors, and vendors.
• Represent CT in senior-level project meetings, design workshops, and executive briefings.
• Lead and mentor a team of Project Managers, ensuring effective workload distribution, performance tracking, and professional development.
• Support resourcing decisions and project team assignments in collaboration with senior management and technical leads.
• Drive a culture of accountability, transparency, and continuous improvement within the SI project team.
• Support and manage all contractual obligations, risk assessments, change orders, and commercial negotiations.
• Ensure accurate project cost tracking, forecasting, and reporting in collaboration with the finance and commercial teams.
• Identify opportunities for account growth and assist in the preparation of new proposals and tenders.
• Ensure all work is carried out in compliance with CT's QA systems, health and safety protocols, and industry regulations.
• Drive continuous improvement in project delivery processes, documentation, and client experience.

Quality Management System Responsibilities

• 8+ years of project management experience within the AV, broadcast, or technology integration sectors, including experience on complex, multi-stakeholder projects.
• Proven ability to manage multiple projects and teams concurrently across various phases and geographic locations.
• Strong commercial acumen, with experience managing project budgets in excess of €1M.
• Excellent client-facing skills and a proven track record managing senior stakeholders in high-pressure environments.
• Proficiency in project management tools and methodologies (e.g., MS Project, Smartsheet, Agile/Waterfall hybrid environments).
• Sound understanding of technical AV/Broadcast systems and the construction/fit-out environment.
• Comply with Company's Quality Management System requirements i.e. perform your work according to your process documents, procedures and maintaining document information/completing department forms/records as required.
• Ensure that the needs and requirements of company's internal staff and customers are understood and delivered.
• Help develop and improve the company's internal processes and management system by reporting corrective actions, updates and improvement ideas.
• The above statements are intended to describe the essential responsibilities of persons assigned to this role. They are not intended as exhaustive list of all duties, responsibilities and requirements.