Account Manager, EMEA (German)

keepersecurity; Munster; Hybrid; EUR 55,000 - 90,000; Full time

Job summary

Keeper Security is seeking a driven Account Manager to join our EMEA B2B sales division in Ireland. The role requires German language skills and English fluency, with a revenue focus on existing accounts and new opportunities.

This hybrid position is based near Cork, Ireland, with remote options for those outside commuting distance. You will manage an established client base, drive renewals and expansions, and collaborate with cross-functional teams to maximize customer value in the

Qualifications

• 3+ years of experience in full cycle SaaS sales or Account Management.
• Must be bilingual, native German with English fluency.
• Strong client relationship and upsell focus.

Responsibilities

• Manage a portfolio of named accounts and meet revenue quota.
• Build relationships with senior management and C-level contacts.
• Negotiate renewals, cross-sells and upsells.
• Communicate with German and English-speaking customers in writing and verbally.
• Deliver data-driven reviews to maximise value across the lifecycle.
• Become Keeper product expert for customers and assist with cross-team collaboration.

Skills

German language

English language

SaaS sales

Job description

Keeper is hiring a driven, bilingual Account Manager (German speaking) to join a high producing team within our EMEA B2B sales division. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.

Keeper's cybersecurity software is trusted by millions of people and thousands of organisations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today's sophisticated adversaries at KeeperSecurity.com .

About the Role

Join an elite group of proven performers and highly successful Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As an Account Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organisation grows
• Carry a revenue quota to meet or exceed sales targets within assigned accounts
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Communicate with German and English speaking customers, both verbally and in writing
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritise opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
• Participate in the evolution of Keeper Security's own Account Management programs and processes; insist on excellence in our own AM initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Requirements

• 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion)
• Must be bilingual, native German with English fluency (both verbal and written)
• Strong technical k