Account Manager Dairy (m/f)

Novonesis; Cork; Remote; EUR 60,000 - 90,000; Full time

Job summary

Novonesis, a biology-powered dairy solutions company, seeks a remote-based Dairy Sales professional for UK & Ireland. You will drive commercial and technical success with dairy manufacturers, translating complex solutions into clear business value while building long-term strategic relationships.

The role combines strategic account management, business development and hands-on customer collaboration, with up to 50% travel to support customers and projects across markets.

Qualifications

• A degree in food science or related field is required.
• Strong communication and relationship-building skills.
• Experience in technical sales account management.
• Ability to translate complex technical solutions into business value.
• Proven track record in optimizing manufacturing processes and driving growth.

Responsibilities

• Manage dedicated dairy accounts and drive profitable revenue growth.
• Develop and execute account plans aligned with business goals.
• Identify and close new business opportunities and build relationships across customers.
• Collaborate with marketing, technical services, and supply chain teams to ensure delivery and high satisfaction.
• Present innovations and support production trials and projects.
• Coordinate activities to convert opportunities into measurable business impact.

Job description

Interested in a career that matters?

At Novonesis, we unlock the power of biology to create innovative food solutions that enable businesses to grow while contributing to a more sustainable future. We turn scientific insight into practical impact, helping customers differentiate in the market, optimise performance and reduce their environmental footprint.

Interested in a career that matters?

Interested in a career that matters?

At Novonesis, we unlock the power of biology to create innovative food solutions that enable businesses to grow while contributing to a more sustainable future. We turn scientific insight into practical impact, helping customers differentiate in the market, optimise performance and reduce their environmental footprint.

As part of our Dairy Sales team, you will play a pivotal role in driving commercial and technical success across our UK and Ireland customer base. You will partner with leading dairy, food and beverage manufacturers and leverage our BioSolutions, including cultures, enzymes and dairy technologies, to help customers bring distinctive, high‑performing products to market and build long‑term strategic relationships.

The role & your impact

This role combines strategic account management, business development and hands‑on technical customer collaboration. You will engage with customer decision‑makers, identify opportunities and translate complex technical solutions into clear business value, helping deliver sustainable and profitable growth.

Your Key Responsibilities In This Role

• Manage dedicated customer accounts within the dairy sector and deliver sustained, profitable revenue growth across your assigned portfolio.
• Develop and execute robust account plans aligned with business objectives and growth targets, creating a clear strategic direction for each customer.
• Identify, shape and convert new business opportunities, build strategic customer relationships and develop attractive market segments.
• Build effective relationships across Global Marketing, Senior Leadership, Technical Services, Global Application and Supply Chain teams to support seamless delivery, timely issue resolution and high customer satisfaction.
• Present innovations, product launches, technical solutions and business insights to customers, and actively support production trials and innovation projects.
• Coordinate customer and internal stakeholder activities to convert opportunities into measurable business impact while maintaining existing business.

What You'll Need To Be Successful In This Role

• A degree in food science and/or several years of management experience in cheese or dairy production and product development.
• A proven track record of optimising manufacturing processes to deliver consistent quality and innovation.
• Demonstrated experience in technical sales account management, including building strategic customer relationships, translating complex technical solutions into clear value propositions and driving sustainable business growth.
• Strong communication and relationship‑building skills, with the ability to work effectively with customer contacts at multiple levels.
• A self‑driven, collaborative approach and the ability to work effectively as part of a team.

Additional Skills & Interests We Value

• An efficient and personable approach to customer collaboration.
• An interest in combining commercial thinking with hands‑on technical problem‑solving.

What We Offer You

You will have the opportunity to combine commercial ownership with technical collaboration, working with customers on innovations, production trials and product development. You will collaborate with colleagues across commercial, technical, application, marketing and supply chain functions while contributing to solutions that create value for customers.

Working conditions

This is a home‑office‑based position located in the UK or Ireland. The role requires travel of up to 50% of your time to support customers and business activities.

Our purpose guides the way

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.

Opportunities for everyone

We are committed to an inclusive recruitment process and equal opportunity for all applicants.

We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.