Account Executive - Personal Lines - Waterford

The Ardonagh Group; Waterford; On-site; EUR 38,000 - 48,000; Full time

Job summary

The Ardonagh Group's Arachas Insures Ireland in Waterford is seeking an experienced Account Executive to manage Personal Accounts and drive renewals, MTAs and client inquiries in a fast-paced environment. You will work across Personal Lines with cross-functional teams to deliver high-quality service and sales results.

Ideal candidates will hold APA, CIP is preferred, and bring strong negotiation, organisational and communication skills, with a proven ability to prioritise and multi-task while

Qualifications

• APA required.
• CIP preferred.
• Experience working in a fast-paced environment.
• Knowledge of Relay advantageous.
• Excellent organisation, prioritisation and multitasking.
• Excellent communication and interpersonal skills.
• Attention to detail.
• Ability to solve problems and adapt to change.
• Ability to work in a dynamic team environment.

Responsibilities

• Secure renewals and process amendments across Personal Lines.
• Cross selling and up selling across product lines.
• Manage renewals and client retention in line with targets.
• Handle mid-term alterations, renewals, account entry and claims liaison.
• Keep all files up to date on Relay.
• Develop strong relationships across teams to meet targets.

Skills

negotiation

sales skills

organisational skills

communication

interpersonal skills

attention to detail

time management

team collaboration

Education

University degree

Tools

Relay

Job description

The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on Personal Accounts for our clients.

Location

Waterford

Role Accountabilities Responsibilities

Sales & Activity Management

• Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
• Good negotiation and sales skills
• Manage renewals, client retention in line with targets and compliance
• Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed
• Ensuring all files are up to date on Relay

Customer Relationship Management

• Manage clients across depts. handling renewals, MTA’s and queries in relation to Personal Lines products
• Take personal responsibility for delivering the highest level of accuracy and quality in your work
• Deal with all requests internal / external in a timely and efficient manner
• Team Collaboration:
• Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives Compliance:
• Ensuring all compliance standards are met during all processes

Requirements

• APA Required
• CIP preferred
• Experience working in a fast-paced environment
• Knowledge of Relay an advantage
• Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks
• Excellent communication and interpersonal skills with the ability to deal with internal and external customers
• Excellent attention to detail
• Ability to solve problemsᕴ⟩ࡵᚃ◥ म्हणूनं: व over }
• Ability to work in a dynamic team environment
• Be open to change and fast pace environment
• Perform ad-hoc duties as required

Person Specification

• Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
• The ability to prioritize workloads and adapt to unforeseen events
• A good degree of personal organization and a structured approach to time and resource management
• Commitment to their own professional development
• Working always with the customer first approach in line with Arachas Culture

www.arachas.ie and Arachas Insures Ireland

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