Account Executive - Personal Lines - Galway

Ardonagh Europe; Waterford; On-site; EUR 38,000 - 52,000; Full time

Job summary

Arachas Corporate Brokers Ltd in Galway seeks an experienced Account Executive to manage personal accounts, renewals, amendments, cross-selling and client inquiries in a fast-paced team setting. The role emphasizes accuracy, compliance and delivering high-quality service while building strong relationships across departments.

A proactive, flexible approach is essential in a dynamic environment. Strong organisational and communication skills, along with the ability to adapt to rapid change, will

Qualifications

• APA required.
• CIP preferred.
• Experience in a fast-paced environment.
• Knowledge of Relay is advantageous.
• Excellent communication and organisational skills are essential.
• Ability to prioritise, multi-task and deliver accurate work.

Responsibilities

• Handle renewals, amendments, cross-selling and up-selling across Personal Lines.
• Maintain high standards of client service and respond to queries promptly.
• Liaise with claims and ensure files are up to date in Relay.
• Collaborate with teams to deliver on targets and compliance.

Skills

Communication skills

Interpersonal skills

Organisational skills

Problem solving

Adaptability

Education

Relevant degree

Tools

Relay

Job description

The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on Personal Accounts for our clients.

Location: Galway

Sales & Activity Management:

• Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
• Good negotiation and sales skills
• Manage renewals, client retention in line with targets and compliance
• Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed
• Ensuring all files are up to date on Relay

Customer Relationship Management:

• Manage clients across depts. handling renewals, MTA’s and queries in relation to Personal Lines products
• Take personal responsibility for delivering the highest level of accuracy and quality in your work
• Deal with all requests internal / external in a timely and efficient manner
• Team Collaboration:
• Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives Compliance:
• Ensuring all compliance standards are met during all processes

Requirements:

• APA Required
• CIP preferred
• Experience working in a fast-paced environment
• Knowledge of Relay an advantage
• Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks
• Excellent communication and interpersonal skills with the ability to deal with internal and external customers
• Excellent attention to detail
• Ability to solve problemsAbility to work in a dynamic team environment
• Be open to change and fast pace environment
• Perform ad-hoc duties as required

Person Specification:

• Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
• The ability to prioritize workloads and adapt to unforeseen events
• A good degree of personal organization and a structured approach to time and resource management
• Commitment to their own professional development
• Working always with the customer first approach in line with Arachas Culture

www.arachas.ie and Arachas Insures Ireland

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