Account Director

Public Relations Institute of Ireland; Dublin; On-site; EUR 90,000 - 130,000; Full time

Job summary

The Communications Clinic is seeking an Account Director to ensure client satisfaction, drive service innovation, and oversee the quality of work. This senior role focuses on winning, growing, and retaining business while leading high-performing teams to deliver proactive service.

Candidate will leverage a strong network across Irish business and politics and use commercial acumen to achieve financial targets and scalable client success.

Qualifications

• Foundational PR and advisory skills at the highest level.
• Active, proven network across Irish business and politics.
• Ability to lead multi-disciplinary teams and manage complex stakeholder environments.

Responsibilities

• Provide top-tier strategic advice to clients, predicting needs, solving complex problems, and adding value.
• Plan and manage high-quality service delivery to clients, developing creative, effective campaigns.
• Lead regular performance reviews with clients and plan strategic activity for agreed periods.

Skills

PR Practitioner

Political & Business Acumen

Strategic Leadership

Commercial Drive

Planning

Job description

As an Account Director at The Communications Clinic, you're ultimately responsible for client satisfaction, service innovation, and the quality of work.

This senior leadership role suits someone who wins, grows, and retains business while leading high-performing teams to deliver exceptional, proactive service. A strong network across Irish business and politics, combined with commercial acumen, is essential to achieving financial targets and driving long-term client success and growth at scale.

Key Responsibilities

• 1. Client & Strategic Advisory
  • Strategic Advice:Provide top-tier strategic advice to clients, predicting their needs, solving complex problems, and consistently finding ways to add value
  • Service Delivery:Plan and manage the high-quality delivery of services to clients, driving the development of creative, effective, and elite campaigns
  • Account Reviews: Lead regular formal and informal performance reviews with clients and plan strategic activity for agreed periods.
• 2. Business Development & Commercial Growth
  • Growth and Retention:Maintain close, trust-based relationships with clients to protect existing accounts and organically uncover expansion opportunities
  • Lead Generation:Source new business leads by widening relationships within client organisations and forming broader business networks
  • Pitch Leadership:Develop and lead creative pitches to secure high-profile new clients and consistently hit assigned financial targets
  • Marketplace Profile:Build a prominent professional profile in the marketplace for both yourself and The Communications Clinic
• 3. Team Leadership and Development
  • People Management:Lead, motivate, and take a genuine interest in the career development of the people working within your team
  • Quality Assurance:Monitor, drive, and take ultimate accountability for the high-quality delivery of client work across your account team
  • Mentorship & Feedback:Assess areas for individual development, provide clear direction, and deliver constructive, regular feedback
  • Continuous Improvement:Constantly improve our offerings, set exceptional standards, and ensure our clients receive unexpected, added-value insights.

Skills and Experience Required

• Expert-Level PR Practitioner:Possession of all foundational PR and advisory skills (to the highest level) required of junior roles, with a proven track record of operating at a senior level
• Political and Business Acumen:A deep, active, and proven network across Irish business and politics
• Strategic Leadership:Exceptional ability to lead multi-disciplinary teams and manage complex stakeholder environments
• Commercial Drive:Strong skills in strategic selling, budget management, and running successful pitch campaigns
• Planning:Excellent long-term and short-term strategic planning capabilities.

Ideal Personal Attributes

• Relationship Builder:Naturally adept at establishing strong, lasting relationships both internally and externally
• Ambitious and Standards-Driven:Holds exceptionally high personal and team standards with a hunger to grow the business.
• Creative and Curious:Brings fresh, innovative ideas to the table and maintains a healthy curiosity about media, political, and business trends.
• Positive and Resilient:Approaches fast-paced, high-stakes environments with a constructive, solution-focused attitude.