Accommodation Support Worker – Emergency Accommodation Services

Company Details Confidential; Churchtown Lower; On-site; EUR 29,000 - 38,000; Full time

Job summary

Company Details Confidential is seeking an Accommodation Support Worker to join our Emergency Accommodation Service. The role will support the day-to-day operation of the accommodation facility while promoting the safety, dignity, wellbeing and independence of residents.

You will work as part of a multidisciplinary team, providing practical and person-centred support to individuals and families residing in emergency accommodation, ensuring compliance with organisational policies, safeguarding

Qualifications

• A recognised qualification (minimum NFQ Level 7 or equivalent).
• At least two years' experience working in emergency accommodation, homelessness services, residential services, social care, community services, healthcare or a related environment.
• Experience supporting vulnerable individuals or families.
• Strong written and verbal English communication skills.
• Excellent interpersonal and problem-solving skills.
• Ability to maintain accurate records and prepare reports.
• Good IT skills, including Microsoft Office and electronic record systems.
• Knowledge of safeguarding principles and professional boundaries.
• Ability to work independently and as part of a multidisciplinary team.
• Flexibility to work a rotating shift pattern.

Responsibilities

• Provide day-to-day support to residents living in emergency accommodation.
• Welcome new residents and assist with admissions, inductions and departures.
• Promote a safe, respectful and supportive living environment.
• Build positive professional relationships with residents while maintaining appropriate boundaries.
• Support residents in accessing healthcare, education, employment, welfare, housing and other community services.
• Maintain accurate and timely records, reports and case notes using electronic record management systems.
• Monitor resident wellbeing and report safeguarding, welfare or behavioural concerns in accordance with organisational procedures.
• Carry out regular health and safety, security and welfare checks throughout the accommodation facility.
• Assist in implementing individual support plans and resident goals.
• Work collaboratively with internal colleagues and external agencies, including local authorities, healthcare providers and community organisations.
• Support the implementation of safeguarding, health and safety, fire safety and emergency procedures.
• Assist with resolving conflicts and responding appropriately to incidents within the accommodation service.
• Participate in team meetings, supervision sessions and mandatory training.
• Carry out any other reasonable duties consistent with the position.

Skills

English communication

Interpersonal skills

Problem solving

Independent worker

Education

NFQ Level 7 qualification

Tools

Microsoft Office

Electronic records

Job description

Accommodation Support Worker – Emergency Accommodation Services

Company Details Confidential

Ref: #JOB-2463426

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

We are seeking a dedicated and professional Accommodation Support Worker to join our Emergency Accommodation Service. The successful candidate will support the day-to-day operation of the accommodation facility while promoting the safety, dignity, wellbeing and independence of residents. Working as part of a multidisciplinary team, the Accommodation Support Worker will provide practical and person-centred support to individuals and families residing in emergency accommodation, ensuring the service operates in accordance with organisational policies, safeguarding procedures and all relevant legislation.

Key Responsibilities

• Provide day-to-day support to residents living in emergency accommodation.
• Welcome new residents and assist with admissions, inductions and departures.
• Promote a safe, respectful and supportive living environment.
• Build positive professional relationships with residents while maintaining appropriate boundaries.
• Support residents in accessing healthcare, education, employment, welfare, housing and other community services.
• Maintain accurate and timely records, reports and case notes using electronic record management systems.
• Monitor resident wellbeing and report safeguarding, welfare or behavioural concerns in accordance with organisational procedures.
• Carry out regular health and safety, security and welfare checks throughout the accommodation facility.
• Assist in implementing individual support plans and resident goals.
• Work collaboratively with internal colleagues and external agencies, including local authorities, healthcare providers and community organisations.
• Support the implementation of safeguarding, health and safety, fire safety and emergency procedures.
• Assist with resolving conflicts and responding appropriately to incidents within the accommodation service.
• Participate in team meetings, supervision sessions and mandatory training.
• Carry out any other reasonable duties consistent with the position.

Essential Requirements

• A recognised qualification (minimum NFQ Level 7 or equivalent)
• At least two years' relevant experience working in emergency accommodation, homelessness services, residential services, social care, community services, healthcare or a related environment.
• Experience supporting vulnerable individuals or families.
• Strong written and verbal English communication skills.
• Excellent interpersonal and problem-solving skills.
• Ability to maintain accurate records and prepare reports.
• Good IT skills, including Microsoft Office and electronic record systems.
• Knowledge of safeguarding principles and professional boundaries.
• Ability to work independently and as part of a multidisciplinary team.
• Flexibility to work a rotating shift pattern,

Desirable Requirements

• Training in Safeguarding, Mental Health Awareness, First Aid, CPI, MAPA or conflict management.
• Knowledge of homelessness services, housing supports or migrant support services.

• Sector: accommodation and food service activities

Career Level

• Experienced [Non-Managerial]