Accommodation Manager: Lead Team, Elevate Guest Experience

Dalata Hotel Group plc; Dublin; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€?£60 Employee rate on rooms for all D

30% Off Friends & Family rate

Extra annual leave day for every year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Development through Dalata Academy

Staff appreciation initiatives

Job summary

Dalata Hotel Group plc is seeking an Accommodation Manager to lead the accommodation and housekeeping teams, drive guest-experience excellence, and collaborate with maintenance to uphold hotel standards. Access to the Dalata Academy supports ongoing professional growth within a nurturing team environment.

The role emphasizes developing staff, monitoring service quality, and ensuring health and safety compliance, with opportunities for career advancement within the Dalata group.

Qualifications

• At least 2 years in an Accommodation Department at management level.
• Strong organisational skills.
• Excellent communication skills.
• Flexibility to assist in other departments when needed.

Responsibilities

• Monitor the standard of work to ensure the highest quality.
• Delegate room assignments to accommodation and housekeeping staff.
• Develop employees to prepare them for advancement in their careers.
• Ensure compliance with all health and safety (H&S) and standard operating procedures.
• Oversee the cleanliness of all public areas in the hotel, including the conference suite to ensure we deliver on our guest promises.
• Collaborate with the Maintenance department to maintain consistently high hotel standards.

Skills

Leadership

Organisational skills

Communication skills

Flexibility

Job description

Dalata Hotel Group plc is seeking an Accommodation Manager to lead the accommodation and housekeeping teams, drive guest-experience excellence, and collaborate with maintenance to uphold hotel standards. Access to the Dalata Academy supports ongoing professional growth within a nurturing team environment.

The role emphasizes developing staff, monitoring service quality, and ensuring health and safety compliance, with opportunities for career advancement within the Dalata group.