Accommodation Assistant

The Fleet Hotel; Dublin; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive rate of pay

PRSA pension scheme

Career progression opportunities

Employee Assistance Programme

Digital Wellness Programme

Complimentary meals on duty

Discounted stays & dining for friends

Employee rewards & recognition

Job summary

The Fleet Hotel is seeking an Accommodation Assistant to join the Windward group in Dublin. The role focuses on cleaning, servicing and maintaining guest bedrooms and public areas to a high standard, ensuring a pleasant stay for guests.

Ideal candidates will be fully flexible, available five days a week (including weekends and public holidays) and have at least one year of prior experience in a hotel setting as an Accommodation Assistant.

Qualifications

• Available to work five days out of seven, including weekends and public holidays.
• At least one year's experience as an Accommodation Assistant in a hotel setting.

Responsibilities

• Clean and maintain guest bedrooms to approved standards.
• Clean and maintain public areas of the hotel.
• Attend weekly meetings or briefings as required.
• Respond promptly to guest privacy and comfort requests.

Skills

Flexibility

Communication

Customer service

Attention to detail

Job description

Job Description

Location: Windward Management Limited, 19/20 Fleet Street

Join our fabulous team at The Fleet Hotel as an Accommodation Assistant.

The Accommodation Assistant is an important position working closely with the Accommodation Manager & Accommodation Supervisors.

About Us

The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Café, much loved by Dubliner’s for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley’s Café which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner’s for generations.

Primary Objective Of Position

You will be responsible for the cleaning, service and maintaining of guest bedrooms and public areas of the hotel to an approved standard, helping to create a pleasant and memorable stay for all guests.

Tasks, Duties And Responsibilities

• To arrive on duty and identify areas as stipulated by Accommodation Management to be serviced or cleaned.
• To follow established company standards as per the standard operating procedures.
• To clean and maintain all public areas.
• To operate these vehicles safely and according to instructions.
• To clean and care for departmental equipment and storage areas.
• To clean corridors including glass (fire doors) doors.
• To conduct deep clean service as per standard operating procedures and frequency.
• To report any maintenance defects or otherwise which would affect the quality of the guest experience and/or, safety of the building.
• To provide in-room amenities such as water, gifts, fruit etc, as per standards and protocols.
• To ensure that all guests privacy and comfort requests are responded to immediately.
• To ensure the removal and safe and appropriate disposal of wet waste, glass and recyclables.
• To attend weekly meetings or briefings as required by Accommodation Management.
• Anticipate guests’ needs, respond promptly and acknowledge all guests.
• To communicate effectively with all other team members.
• To adhere to all systems and procedures in place.
• Due to the cyclical nature of the hospitality industry, employees will be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and/or weekend shifts.
• To participate in training programmes as required.

Requirements

About The Role

The ideal candidate will be fully flexible and be available to work any five days out of seven, including weekends and public holidays; and will also have at least one year's experience as a Accommodation Assistant in a hotel setting.

Perks And Benefits Of Working At The Fleet Hotel

• Competitive rate of pay
• PRSA pension scheme
• Career progression opportunities across the Windward group
• Employee Assistance Programme
• Digital Wellness Programme
• Complimentary, meals on duty including breakfast, lunch & dinner
• Discounted Stays & Dining for Friends and Family Enjoy exclusive reduced rates on accommodation and dining across all Windward Hotels, with both city and resort destinations available for your loved ones.
• Employee Rewards & Recognition Be part of a workplace that values your contribution, with recognition initiatives such as Employee of the Quarter awards, appreciation events, and occasional surprise treats to celebrate our team’s achievements.

About Windward Management

The Fleet Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Closing Date Wednesday 30th September, 2026

Contract Typefulltime

SalaryBased on Experience