23224 - HR Operations Manager

Ministry of Justice; Ireland; Híbrido; EUR 42 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days annual leave

Civil Service pension

Hybrid working

Resumo da oferta

Northern Ireland Office invites applications for a proactive HR professional to join the Capability and Culture team. You will lead recruitment campaigns, deliver talent schemes and support the line manager capability agenda while advising across the employee lifecycle.

You will help drive diversity, inclusion and wellbeing initiatives and provide HR communications; strong stakeholder engagement is essential for success in this multi-disciplinary role.

Qualificações

• Experience of collaborating with diverse stakeholders to resolve issues.
• Excellent organisational and prioritisation skills under pressure.
• Strong verbal and written communication across audiences.

Responsabilidades

• Lead end-to-end recruitment for departmental campaigns and onboarding/offboarding activities.
• Update intranet guidance and support policy development.
• Support data for workforce planning and recruitment activities and HR data management.

Formação académica

CIPD Level 5 qualification

Security Vetting (CTC)

Descrição da oferta de emprego

This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.

Salary

National salary range: £35,335-£37,847. London salary range: £40,014-£42,859. Salary will depend on your base location.

Job description

The National salary is £35,335. The London salary is £40,014. Your salary will be dependent on your base location.

Background

The Northern Ireland Office supports the Secretary of State for Northern Ireland in promoting the best interests of Northern Ireland. We make sure that Northern Ireland interests are represented within the UK Government and that UK Government responsibilities are fully and effectively represented in Northern Ireland. We are the centre of expertise on Northern Ireland issues across Government.

The Northern Ireland Office employs around 170 staff, with offices in Belfast and London. As a small Department, we adopt a flexible project-based approach to ensure that we have the right people, with the right skills, in the right place to support the delivery of our key objectives.

Due to our structure and size, we are able to offer extensive exposure to Ministers and the opportunity to work on a far wider portfolio of policy and responsibilities than might be the case in a larger department. This creates an interesting and stimulating work environment.

Our key priorities are set out in our Operational Delivery plan and include:

• Supporting greater inclusion, tolerance and openness in Northern Ireland
• Contributing to a safer Northern Ireland, where terrorist and paramilitary groups are less able to cause harm to communities
• Ensuring that governance in Northern Ireland is responsive, transparent and able to deliver effective public service.
• Addressing the legacy of the past in Northern Ireland

For more information about what we do:

Visit: https://www.gov.uk/government/organisations/northern-ireland-office https://www.gov.uk/government/organisations/ministry-of-justice .

About the Role

This is a fantastic opportunity for a proactive HR professional to take on a rewarding role at the heart of the NIO. Reporting to the Head of Capability and Culture, you will play a pivotal role in building departmental capability and delivering an exceptional HR service that supports our business and people objectives.

This is a multi-disciplinary role covering a wide range of HR responsibilities, including day-to-day support for recruitment (managing campaigns end-to-end), delivering our talent schemes, supporting the line manager capability agenda, the diversity, inclusion and wellbeing agenda, and HR communications. At the same time, you will provide advice and support across the full employee lifecycle, including performance management, onboarding, offboarding, induction, and flexible working.

Duties and Responsibilities

The main responsibilities of the role include but are not limited to:

• Build and maintain collaborative and productive relationships with business managers, senior management and wider stakeholders
• Lead on end-to-end recruitment, onboarding and offboarding activities for departmental campaigns
• Lead on intranet updates and guidance packs
• Supports the development of policy and guidance
• Support work on data for workforce planning and recruitment activities
• Compile Management Information and central HR Returns
• Support budgets and transacting of HR and Finance activities
• Support Performance Management policy and processes
• Ensure accurate and up-to-date record keeping and efficient HR data management, in line with governance and assurance requirements
• Respond to queries relating to recruitment plans and HR processes

Essential Criteria

• Experience of working effectively and collaboratively with a wide range of stakeholders to resolve complex issues
• Excellent organisational and prioritisation skills, with the ability to manage a range of tasks effectively under pressure
• Strong verbal and written communication skills, with the ability to articulate information clearly and to different audiences

Desirable Criteria

• CIPD Level 5 qualification or have experience in a HR Generalist role
• Existing National Security Vetting to at least CTC level

Behaviours

• Communicating and Influencing
• Managing a Quality Service
• Working Together
• Seeing the Big Picture

Strengths

It is difficult to prepare for strength type questions. However, you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role. While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this.

If you do not have work-based examples then please give examples from school/college, clubs, volunteering or other activities you have been involved in.

More information on behaviours and success profiles can be found here .

Please note that in the event of a large number of applications being received we may run the initial sift on the lead Behaviour Communicating and Influencing .

Interview

Shortlisted candidates will be invited to an interview via Google Meets Conferencing. Candidates will be assessed against Behaviours and Strengths at the interview stage and will be asked to provide examples of how you have demonstrated these.

It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain:

• WHO: Whatit was?Howyou approached the work/situation? What theOutcomeswere, what did youachieve? or
• STAR: What was theSituation? What were theTasks? WhatActiondid you take? What were the Results of your actions?

All applications for employment are considered strictly on the basis of merit.

Offer

Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first. The successful candidate will be notified of a start date following successful security checks. Additional information received after the closing date will not be considered. Failure to provide sufficient information in support of an application prior to the closing date will not be considered as grounds for an appeal if an applicant is not shortlisted for interview.

Security Clearance

This role requires National Security Vetting given the access to sensitive information afforded by the job role. You can find more information by reviewing the information held in the following links:

United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk)

The vetting charter - GOV.UK (www.gov.uk)

Existing Counter Terrorist Check (CTC) clearance is desirable but not essential. In addition, there is a minimum UK residency requirement set by the Cabinet Office which is dependent on the security level required for the role.

Neither Detached Duty terms nor relocation costs will apply to this post.

Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on appropriate and inappropriate use .

Further Information:

Further information about the post may be obtained from Daneeta Chubbah via email to [e-mail]

Complaints

The Civil Service Code sets out the standards of behaviour expected of civil servants. Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles.

Please contact SSCL ([e-mail]) in the first instance. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:

http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://civilservicecommission.independent.gov.uk/code/

Reserve List

In the event that the advertised post following interview, identifies more appointable applicants than available posts, we may hold applicant details on a merit/reserve list for a period of 12 months from which further future appointments can be made. Candidates placed on the reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact [e-mail] to be removed from the reserve list.

Additional Information

Working Arrangements & Further Information

The NIO offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different NIO sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

Flexible working hours

The NIO offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. NIO welcomes part-time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job‑sharing working patterns will be considered in accordance with the NIO’s Flexible Working policy.

Benefits:

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension (https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/)
• 25 days annual leave, increasing to 30 days after five years service.
• Public Holidays
• Season Ticket Advance

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UK (https://www.gov.uk/help-with-childcare-costs/tax-free-childcare) or Childcare Choices (https://www.childcarechoices.gov.uk/). You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail [e-mail] );

To Ministry of Justice Resourcing team ( [e-mail] );

To the Civil Service Commission (details available here (https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/) )

As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. We are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Interview dates

18th / 19th November 2026

Contact information

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or email [e-mail]

Please quote the job reference 23224