WMS Systems Analyst (Mandarin-Speaking)

PT Global Yimi Cargo (J&T Cargo); Kosambi; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

PT Global Yimi Cargo (J&T Cargo) is seeking a System Analyst / IT Support specialist to improve warehouse processes and coordinate system development with China HQ and vendors. The role requires Mandarin fluency and strong analytical skills.

Responsibilities include gathering requirements, validating WMS performance, creating SOPs, and training warehouse staff. A warehouse environment experience is preferred, with basic SQL knowledge beneficial.

Qualifications

• Bachelor’s degree in IT, information systems, or related field.
• 1–2 years of experience as System Analyst / WMS Support / IT Support.
• Familiar with Warehouse Management System (WMS) and logistics operations.
• Fluent in Mandarin (speaking) is mandatory.
• Able to communicate and coordinate with Mandarin-speaking teams.
• Basic SQL/database knowledge is preferred.
• Strong analytical, communication, and problem-solving skills.
• Willing to work in a warehouse environment.

Responsibilities

• Analyze warehouse processes and identify system improvement opportunities.
• Gather and document business requirements from warehouse users and related departments.
• Coordinate with HQ, IT teams, and vendors on system development and troubleshooting.
• Act as liaison between local warehouse operations and Mandarin-speaking stakeholders.
• Monitor WMS performance and ensure smooth daily operations.
• Support system implementation projects and conduct UAT.
• Create SOPs, system documentation, and operational reports.
• Provide training and system support for warehouse users.
• Ensure data accuracy and system integration with related platforms.

Skills

Mandarin fluency

Analytical skills

Communication skills

Education

Bachelor's degree in IT/Information Systems

Tools

SQL

Job description

PT Global Yimi Cargo (J&T Cargo) is seeking a System Analyst / IT Support specialist to improve warehouse processes and coordinate system development with China HQ and vendors. The role requires Mandarin fluency and strong analytical skills.

Responsibilities include gathering requirements, validating WMS performance, creating SOPs, and training warehouse staff. A warehouse environment experience is preferred, with basic SQL knowledge beneficial.