VILLA ATTENDANT

PT GOLDEN TREE CAPITAL; Denpasar; On-site; IDR 55,800,000 - 78,120,000; Full time

Job summary

River Point is a luxury private villa in Bali, dedicated to a highly personalized hospitality experience for international guests. The Villa Attendant maintains exceptional cleanliness, presentation, and guest service while supporting daily operations.

This role spans Housekeeping, F&B, and Front Office aspects, delivering attentive service, luxury dining setups, and seamless guest arrivals and departures to uphold the villa's prestigious standard.

Qualifications

• Minimum 1 year of hospitality experience.
• Experience in Housekeeping, F&B, Front Office, Villa Attendant, Butler, or related hospitality roles.
• Previous experience in a luxury hotel, luxury villa, boutique hotel, resort, or private residence is an advantage.
• Strong hospitality and guest-service mindset.
• Good understanding of Housekeeping standards.
• Basic to good knowledge of F&B service.
• Detail-oriented and organized.
• Proactive and able to anticipate guest needs.
• Professional presentation and demeanour.

Responsibilities

• Maintain the highest standards of cleanliness and presentation throughout the villa
• Clean and prepare guest bedrooms, bathrooms, living areas, dining areas, and other villa facilities
• Prepare bedrooms, beds, linen, towels, amenities, and guest supplies according to luxury standards
• Conduct pre-arrival villa preparation and room inspections
• Perform daily housekeeping and turndown service
• Welcome guests warmly and professionally and provide personalized and attentive service throughout the guest stay
• Anticipate guest needs and proactively offer assistance
• Assist with breakfast, lunch, dinner, and special dining experiences
• Prepare and set up dining areas according to luxury service standards
• Assist with guest arrivals and departures and support check-in and check-out procedures

Skills

Hospitality experience

Guest service mindset

Job description

The Villa Attendant is responsible for maintaining the highest standards of villa cleanliness, presentation, guest service, and daily operations. The successful candidate must be a multi-skilled hospitality professional, with experience and understanding of Housekeeping, Food & Beverage, and/or Front Office operations.

Key responsibilities

Maintain the highest standards of cleanliness and presentation throughout the villa

Clean and prepare guest bedrooms, bathrooms, living areas, dining areas, and other villa facilities

Prepare bedrooms, beds, linen, towels, amenities, and guest supplies according to luxury standards

Conduct pre-arrival villa preparation and room inspections

Perform daily housekeeping and turndown service

Welcome guests warmly and professionally and provide personalized and attentive service throughout the guest stay

Anticipate guest needs and proactively offer assistance

Assist with breakfast, lunch, dinner, and special dining experiences

Prepare and set up dining areas according to luxury service standards

Assist with guest arrivals and departures and support check-in and check-out procedures

About you

Minimum 1 year of hospitality experience

Experience in Housekeeping, F&B, Front Office, Villa Attendant, Butler, or related hospitality roles

Previous experience in a luxury hotel, luxury villa, boutique hotel, resort, or private residence is an advantage

Strong hospitality and guest-service mindset

Good understanding of Housekeeping standards

Basic to good knowledge of F&B service

Detail-oriented and organized

Proactive and able to anticipate guest needs

Professional presentation and demeanour

About us

River Point is a luxury private villa located in Canggu, Bali, designed to deliver a highly personalized and refined hospitality experience to international guests. As a luxury villa, our service standard goes beyond cleanliness. We focus on attention to detail, personalized service, anticipation of guest needs, professional presentation, and genuine hospitality.