Luxury Villa Attendant: Guest Services & F&B

PT GOLDEN TREE CAPITAL; Denpasar; On-site; IDR 55,800,000 - 78,120,000; Full time

Job summary

River Point is a luxury private villa in Bali, dedicated to a highly personalized hospitality experience for international guests. The Villa Attendant maintains exceptional cleanliness, presentation, and guest service while supporting daily operations.

This role spans Housekeeping, F&B, and Front Office aspects, delivering attentive service, luxury dining setups, and seamless guest arrivals and departures to uphold the villa's prestigious standard.

Qualifications

• Minimum 1 year of hospitality experience.
• Experience in Housekeeping, F&B, Front Office, Villa Attendant, Butler, or related hospitality roles.
• Previous experience in a luxury hotel, luxury villa, boutique hotel, resort, or private residence is an advantage.
• Strong hospitality and guest-service mindset.
• Good understanding of Housekeeping standards.
• Basic to good knowledge of F&B service.
• Detail-oriented and organized.
• Proactive and able to anticipate guest needs.
• Professional presentation and demeanour.

Responsibilities

• Maintain the highest standards of cleanliness and presentation throughout the villa
• Clean and prepare guest bedrooms, bathrooms, living areas, dining areas, and other villa facilities
• Prepare bedrooms, beds, linen, towels, amenities, and guest supplies according to luxury standards
• Conduct pre-arrival villa preparation and room inspections
• Perform daily housekeeping and turndown service
• Welcome guests warmly and professionally and provide personalized and attentive service throughout the guest stay
• Anticipate guest needs and proactively offer assistance
• Assist with breakfast, lunch, dinner, and special dining experiences
• Prepare and set up dining areas according to luxury service standards
• Assist with guest arrivals and departures and support check-in and check-out procedures

Skills

Hospitality experience

Guest service mindset

Job description

River Point is a luxury private villa in Bali, dedicated to a highly personalized hospitality experience for international guests. The Villa Attendant maintains exceptional cleanliness, presentation, and guest service while supporting daily operations.

This role spans Housekeeping, F&B, and Front Office aspects, delivering attentive service, luxury dining setups, and seamless guest arrivals and departures to uphold the villa's prestigious standard.