VIKING OCEAN: Head Waiter / ess

Alpha Magsaysay; Indonesia; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Alpha Magsaysay, Indonesia, is seeking a Head Waiter to assist the Restaurant Manager in delivering efficient food and beverage operations, maintaining productivity, quality, and guest-service standards in line with STAR Service Standards. You are required to be self-motivated and run outlets independently, continuously coaching and developing the Restaurant Team.

Create a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, which in turn will increase

Responsibilities

• Lead and supervise service teams during shifts.
• Ensure STAR Service Standards and guest satisfaction are consistently delivered.

Job description

The Head Waiter assists the Restaurant Manager to ensure efficient food and beverage (F&B) operations and maintains productivity, quality, and guest-service standards in accordance with Viking's STAR Service Standards.

You are required to be self-motivated and run outlets independently, continuously making the effort to coach and develop the Restaurant Team.

It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.