UX/UI & CX Designer - Junior (Telecom)

Ernst & Young Advisory Services Sdn Bhd; Indonesia; On-site; IDR 111,600,000 - 200,880,000; Full time

Job summary

Ernst & Young Advisory Services Sdn Bhd is seeking a junior UX/UI and CX Designer to create user-centered designs across our digital platforms within the telecommunications domain. You will collaborate with cross-functional teams to understand user needs and deliver intuitive interfaces that enhance the customer journey.

The role focuses on designing wireframes, prototypes, and design systems, while maintaining consistency across touchpoints and staying current with UX trends and best practices.

Qualifications

• Thai native only.
• Bachelor’s degree in Business Administration, Technology, Engineering, or a related field.
• 3-10 years of UI/UX and CX design experience, preferably in telecommunications.
• Strong portfolio showcasing user-centered design.
• Proficiency in Sketch, Figma, Adobe Creative Suite, or similar.
• Experience with user research methodologies and usability testing.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced environment and manage multiple projects.

Responsibilities

• Conduct user research and usability testing to gather insights and understand user needs.
• Create wireframes, prototypes, and high-fidelity designs for web and mobile applications.
• Develop user personas and customer journey maps to inform design decisions.
• Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business objectives.
• Design and maintain a consistent visual language and design system across all digital touchpoints.
• Analyze user feedback and metrics to iterate on designs and improve user experience.
• Stay up-to-date with industry trends, best practices, and emerging technologies in UX/UI and CX design.

Skills

3-10 years experience in UI/UX & CX

User research & usability testing

Strong portfolio

Excellent communication & teamwork

Fast-paced environment handling

Education

Bachelor’s degree in Business Admin / Technology / Engineering or related field

Tools

Sketch

Figma

Adobe Creative Suite

Job description

Ernst & Young Advisory Services Sdn Bhd is seeking a junior UX/UI and CX Designer to create user-centered designs across our digital platforms within the telecommunications domain. You will collaborate with cross-functional teams to understand user needs and deliver intuitive interfaces that enhance the customer journey.

The role focuses on designing wireframes, prototypes, and design systems, while maintaining consistency across touchpoints and staying current with UX trends and best practices.