UX Researcher Ops

FinAccel; Jakarta Pusat; On-site; IDR 133,920,000 - 267,840,000; Full time

Job summary

FinAccel in Jakarta is seeking a UX Researcher to uncover user needs, preferences, and pain points through focused studies and surveys.

You will plan, conduct, and analyze qualitative and quantitative research, and design surveys using tools like Typeform to collect valuable insights.

Collaborating with design, development, and product management, you will translate findings into actionable recommendations, user personas, and journeys that guide product decisions.

Qualifications

• At least 1 year of experience in UX research.
• Strong understanding of qualitative and quantitative UX research.
• Ability to work well within a team and collaborate with others.
• Proficient in using survey tools, such as Typeform.
• Strong quantitative data analysis skills with ability to translate data into insights.
• Excellent communication skills to articulate findings clearly.
• Creative, innovative, and focused on user experience.

Responsibilities

• Conduct UX research to understand user needs, preferences, and pain points.
• Plan, conduct, and analyze qualitative and quantitative studies.
• Use Typeform to design and distribute surveys.
• Analyze quantitative data to identify patterns and insights for product development.
• Collaborate with design, development, and product management to translate findings into recommendations.
• Assist in developing user personas, journeys, and testing.

Skills

Strong communication

Team collaboration

Quantitative data analysis

Qualitative research

User experience focus

Tools

Typeform

Job description

• Conducting UX research to understand user needs, preferences, and pain points.
• Planning, conducting, and analyzing qualitative and quantitative research studies.
• Utilizing survey tools like Typeform to design and distribute surveys to users.
• Analyzing quantitative data carefully to identify patterns, trends, and insights that can support product development.
• Collaborating with design, development, and product management teams to interpret research findings and generate relevant recommendations.
• Assisting in the development of user personas, user journeys, and user testing.

Qualifications

• Minimum 1 year of experience in UX Research field.
• Strong understanding of UX research processes, both qualitative and quantitative.
• Ability to work effectively within a team and collaborate with other team members.
• Proficient in using various survey tools, such as Typeform.
• Strong quantitative data analysis skills, with the ability to translate data into valuable insights.
• Excellent communication skills, including the ability to articulate research findings clearly and effectively.
• Creative, innovative, and interested in user experience.